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Open nowPosted today

IT Support Specialist

MyCareersFuture92,121 open roles

Pay
SGD 4,000 – SGD 5,000 a month
Where
North-East, Singapore
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Your applicationOpen nowIT Support SpecialistMyCareersFuture · North-East, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.0% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 3 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 8.0%7 days
  4. 15.0%14 days
  5. 34.2%30 days
This job: posted today

MyCareersFuture median: 3 days open

The posting

Join our team as an IT Support Specialist, providing Level 1 & 2 IT support, troubleshooting hardware, software, and network issues, and supporting with devices and video conferencing. You will manage onboarding/offboarding, service tickets, and basic infrastructure support to keep daily operations running smoothly.

Your Main Tasks

· Serve as the primary IT contact for the Singapore and Shanghai offices.

· Provide Level 1 & 2 IT support to end users, ensuring smooth operation of desktops, laptops, printers, mobile devices, networks, and videoconferencing systems.

· Perform onsite and remote troubleshooting to resolve hardware, software, and application issues.

· Handle IT onboarding and offboarding, including user account setup, laptop preparation, and access removal.

· Install, configure, and rebuild PCs, laptops, and standard applications (e.g. Office, Outlook, Microsoft Teams)

· Conduct daily system and meeting room health checks and provide standby support for meetings.

· Manage IT support requests via the IT service ticketing system, ensuring timely resolution and escalation when required.

· Escalate complex technical issues to external vendors or higher-level support teams as needed.

· Assist with IT procurement, vendor coordination, asset inventory, and leasing management.

· Perform basic server and network administration, including user management, permissions, and security tasks.

· Support and maintain virtual environments, including virtual desktops and VMware ESXi servers.

· Participate in IT infrastructure upgrade and improvement projects.

· Maintain and update technical documentation and support procedures.

Your Profile

· Diploma or Degree in Information Technology, Computer Science, or related field

· At least 2–3 years of hands-on experience in IT support or service desk (Level 1 & 2)

· Wide technical understanding of the various hardware, software and networking including windows servers and VMware virtual infrastructure.

· Able to work independently and in a team.

· Good communication and interpersonal skills, along with patience and a positive attitude.

· Bilingual in English and Mandarin

What we offer

  • Global training and travel Opportunities
  • Annual Wage Supplement (AWS) and Variable bonus
  • Flexible working hours
  • Career Development opportunities
  • Insurance, medical and dental Benefits
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    The review screen in CV Rocket: how each CV was read, round by round.

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