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Open nowPosted 2 days ago

ITSM / Jira Service Management Implementation Engineer

MyCareersFuture91,045 open roles

Pay
SGD 8,000 – SGD 9,000 a month
Where
Singapore
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Your applicationOpen nowITSM / Jira Service Management Implementation EngineerMyCareersFuture · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 1 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 2 days ago

MyCareersFuture median: 1 days open

The posting

The ideal candidate is a hands-on JSM implementer who combines ITSM process knowledge, low-code workflow configuration, automation and system integration. The candidate should be comfortable challenging legacy processes and helping establish a simpler, more automated and integrated ITSM operating model.

Required Experience and Skills

  • Strong hands-on experience implementing and configuring Atlassian Jira Service Management.
  • Experience with JSM workflows, request types, forms, queues, SLAs, automation and permissions.
  • Good understanding of ITSM processes and practices.
  • Experience with Jira/JSM migration, preferably from Server or Data Center to a cloud-based environment.
  • Experience with workflow automation, business-rule configuration and system integration.
  • Experience using REST APIs, webhooks or similar integration methods.
  • Experience with Jira and Confluence.
  • Strong troubleshooting, documentation and stakeholder communication skills.
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3×

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