The posting
Key Responsibilities
- Actively greet walk-in customers and create an outstanding shopping experience through personalized jewelry consultations.
- Offer selection and styling advice to customers, building trust and long-term relationships.
- Achieve individual and store sales targets.
- Master product knowledge (craftsmanship, materials, styling) and effectively communicate brand values.
- Maintain store image: ensure visual merchandising, product displays, and facility safety meet operational standards.
- Inventory management: Manage inventory to meet operational and security requirements, including conducting stock counts, ensuring stock security, and coordinating inter-branch stock transfers when necessary.
- Collect customer feedback and competitor insights, and suggest improvements.
- Comply with company policies and collaborate with the team to optimize store operations.
Requirements
- GCE 'N' Level or equivalent; retail/jewelry experience is a distinct advantage.
- Passion for luxury, good fashion sense, and customer-centric mindset.
- Good command of English; proficiency in additional languages (e.g., Mandarin, dialects) is a plus to serve customers with different backgrounds.
- Goal-oriented, self-motivated, and able to thrive in a high-performance environment.
- Detail-minded, proactive, team player with strong compliance awareness.
- Able to work retail shift schedules, including weekends and public holidays.



