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Open nowPosted 2 days ago

L2 SailPoint Support

MyCareersFuture91,045 open roles

Pay
SGD 8,000 – SGD 12,000 a month
Where
Singapore
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Your applicationOpen nowL2 SailPoint SupportMyCareersFuture · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 1 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 2 days ago

MyCareersFuture median: 1 days open

The posting

Job Description:

  • Provide Level 2 support for the SailPoint platform and its integrations.
  • Investigate, troubleshoot, and resolve SailPoint-related issues and access management requests within agreed SLAs.
  • Monitor SailPoint jobs, workflows, connectors, and overall platform health to ensure service availability and stability.
  • Perform root cause analysis for recurring incidents and implement corrective and preventive actions.
  • Participate in system upgrades, patch deployments, release activities, and post-implementation support.
  • Ensure compliance with security policies, operational standards, and governance requirements.
  • Prepare and support audit, compliance, and regulatory reporting requirements.
  • Coordinate with business users, vendors, and technical teams to ensure timely resolution of issues and escalation items.
  • Communicate incidents, business impacts, risks, workarounds, and resolution status to relevant stakeholders.
  • Provide high-quality technical and functional support while maintaining strong stakeholder relationships and customer service standards.
  • Maintain operational documentation, SOPs, knowledge repositories, and support procedures.
  • Identify opportunities for process improvement, automation, and service optimization.

Requirements:

  • Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related discipline.
  • Minimum 3 to 5 years of experience supporting SailPoint Identity and Access Management (IAM) platforms, including user access management, provisioning, and access governance activities.
  • Knowledge of identity lifecycle management, provisioning, deprovisioning, access certifications, and role management.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Experience in application support within the Corporate Banking or Financial Services industry.
  • Good understanding of security and compliance requirements related to access governance.
  • Strong stakeholder management and vendor coordination skills.
  • Ability to work in a fast-paced support environment with SLA commitments.

Preferred Skills and Experience:

  • Hands-on experience supporting SailPoint connectors and integrations.
  • Experience with application onboarding, account aggregation, and identity synchronization processes.
  • Experience supporting audits and compliance reviews.
  • SailPoint certification is an advantage.
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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

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  4. Every reply, sorted

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  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

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  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

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