The posting
About DSV Road
DSV Road is a leading provider of road freight and transport solutions, offering reliable domestic and cross-border transportation services across Singapore, Malaysia, and the wider Asia-Pacific region. As part of DSV, a global transport and logistics company operating in more than 80 countries, we are committed to delivering efficient supply chain solutions while maintaining the highest standards of customer service, operational excellence, and safety.
Job Summary
We are seeking a proactive and detail-oriented Administrative Assistant (6-Month Contract) to support our Cross-Border Operations team. This role will focus on logistics administration, shipment milestone updates, transport management system (TMS) maintenance, permit coordination, and operational documentation management. The successful candidate will play a key role in ensuring accurate system records, timely permit processing, and smooth day-to-day cross-border transport operations.
Key Responsibilities
Logistics Operations Administration
- Update and maintain shipment records in Microsoft Milestones, TMS, and internal operational systems.
- Monitor and update shipment milestones to ensure visibility and timely status reporting.
- Perform accurate data entry of shipment, transportation, and operational information.
- Verify operational data accuracy and investigate discrepancies for follow-up with relevant stakeholders.
- Maintain shipment tracking logs and operational reports for performance monitoring.
- Support transport and cross-border operations teams with documentation and administrative coordination.
- Ensure proof of delivery (POD), shipping documents, and operational records are properly filed and maintained.
- Assist in the coordination of shipment-related documentation for daily operations.
Permit & Documentation Administration
- Prepare, submit, and maintain permit declarations and supporting documentation for cross-border operations.
- Monitor permit-related shared mailboxes and respond to operational enquiries in a timely manner.
- Track permit submissions, approvals, renewals, and application statuses.
- Coordinate with internal teams, drivers, customers, and external agencies regarding permit requirements and documentation.
- Ensure permit records and supporting documents are accurately maintained and readily accessible.
- Manage electronic filing and document retention in accordance with company requirements.
- Follow up on outstanding permit documents and ensure timely submission for operational needs.
Requirements
- Minimum GCE N/O Level, NITEC, Higher NITEC, or Diploma qualification.
- Prior experience in logistics administration, freight forwarding, transportation, supply chain operations, cross-border coordination, or permit processing is highly preferred.
- Familiarity with Transport Management Systems (TMS), shipment tracking platforms, or logistics operational systems will be an advantage.
- Experience handling transport documentation, shipping documentation, permit declarations, or logistics records will be highly advantageous.
- Able to work in a fast-paced logistics and transportation environment.



