The posting
Responsibilities:
- Oversee daily operations and ensure smooth workflow.
- Supervise staff and ensure compliance with company policies.
- Support recruitment, training, and staff coordination.
- Handle enquiries and resolve issues in a professional manner.
- Plan work schedules and ensure adequate manpower.
- Maintain operational standards and service quality.
- Monitor performance and support continuous improvement.
- Work closely with management on operational matters.
- Perform ad-hoc duties as assigned by management.
Requirements:
- Diploma or equivalent qualification preferred.
- Relevant supervisory or operational experience preferred.
- Able to work independently and as part of a team.
- Responsible, organised, and able to multitask.
- Good communication and interpersonal skills.
- Willing to work shifts, weekends, and public holidays when required.
- Positive attitude with strong work ethic.



