The posting
About Engineering Good
Engineering Good (EG) is a Singapore-based non-profit organisation founded in 2014. We harness technology, engineering and community collaboration to create practical solutions to support the needs of underserved communities and persons with disabilities (PWDs).
Our work focuses on two core areas: Digital Inclusion (DI) and Assistive Technology (AT).
Digital Inclusion
We collect, refurbish and redistribute used laptops to underserved communities, including low-income families and migrant workers, providing them with essential access to the digital world. By extending the useful life of donated devices, our DI work also contributes to environmental sustainability by reducing electronic waste.
To enhance our impact, EG is establishing a new initiative focused on delivering meaningful digital literacy programs. These programs aim to help individuals develop the skills and confidence needed to engage effectively in our increasingly digital society. Skills in digital creation, such as graphic design, video editing, and word processing, not only improve the quality of screen time but also serve as valuable tools for advancing education and economic opportunities.
Assistive Technology
Our AT programme brings together engineers, makers, volunteers, community partners and persons with disabilities to co-create practical and affordable AT solutions.
We take a user-centred, hands-on approach, starting with the needs of the person and working through ideation, prototyping, testing and iteration. Our solutions are typically low-to-mid-tech, affordable and open-source, addressing real-world barriers in areas such as daily living, communication, education, recreation and employment.
Our Impact
- 12,000+ laptops refurbished and distributed
- 28,000+ kg of e-waste diverted from landfills
- 2,000+ assistive tech devices created
- over 400 community partners served
Our work has helped support disadvantaged individuals in seeking upskilling courses and employment opportunities online, and enabled persons with disabilities to participate more independently in everyday activities.
If you are passionate about making a difference together, we would love to have you join our supportive and collaborative community!
Job Purpose
We are seeking a dynamic and mission-driven Digital Inclusion Programme Manager to lead and expand EG’s Digital Inclusion initiatives. This is a 2-year contract role, offering an opportunity to play a key role in shaping and growing EG’s Digital Inclusion work and creating meaningful impact for underserved communities.
Specifically, EG is focusing on two key areas of Digital Literacy: digital wellness and digital skills for education and economic opportunities and access to essential services online.
You will be responsible for ensuring that our programmes are relevant, impactful and sustainable, responding to the evolving needs of underserved communities while making effective use of the resources and grants entrusted to EG.
Working closely with the Digital Inclusion Programme Executive, you will provide direction and oversight for programme delivery, while managing and supporting the team to execute programmes effectively to achieve intended outcomes and continuously improve how we create impact.
Key Responsibilities
Programme Strategy & Development
- Lead and develop EG’s Digital Inclusion programmes, ensuring they remain relevant to the evolving needs of underserved communities.
- Set programme goals, priorities and outcomes, and identify opportunities to improve, scale or develop new initiatives.
- Ensure our programmes are meaningful, sustainable and aligned with EG’s mission and organisational priorities.
Programme & Team Management
- Oversee the effective delivery of the Digital Inclusion programme, working closely with the Digital Inclusion team on day-to-day operations.
- Manage the Digital Inclusion team providing clear direction and support.
- Ensure appropriate processes, resources and systems are in place for smooth and effective programme delivery.
Partnerships & Community Engagement
- Build and maintain strong relationships with Social Service Agencies, community organisations, corporations and other strategic partners.
- Work with community partners to understand emerging needs and develop meaningful opportunities for EG to address digital inclusion gaps.
- Work closely with fundraising and corporate partners to support and grow the corporate laptop buy-back programme
- Support fundraising initiatives by growing the laptop refurbishment services and DI programmes for our community partners.
- Develop and facilitate engagement workshops for corporate CSR, ESG, and Learning Day activities to raise awareness on digital inclusion, e-waste management, and to generate donations
Grants, Impact & Resource Management
- Oversee the effective utilisation of grants and programme resources, ensuring activities and expenditure are aligned with approved objectives and budgets.
- Monitor programme outcomes and use data, feedback and insights to evaluate impact and drive continuous improvement.
- Support the fundraising team in grant applications, donor reporting and communications on programme outcomes and impact.
Other Responsibilities
- Undertake other projects and responsibilities that support Engineering Good’s mission to empower disadvantaged and vulnerable communities through technology and engineering.
Attributes, Skills and Competencies
- Has essential knowledge of IT hardware, software and digital technologies, including laptops, operating systems, basic troubleshooting, device configuration and data security.
- Strong understanding of device lifecycle management and refurbishment, including device assessment, data sanitisation, operating system installation, software setup, quality control and basic hardware troubleshooting.
- Project management and organisational skills, with the ability to translate strategy into clear plans, timelines, actions and measurable outcomes.
- Excellent interpersonal and stakeholder management abilities
- Analytical and solution-oriented with attention to detail
- Ability to use spreadsheets and digital tools to track programme data, budgets and outcomes.
- People management in a small team environment, with the ability to build trust and bring people together towards shared goals
- Empathy and understanding of the social issues and digital barriers faced by EG’s beneficiaries.
- Excellent written and verbal communication skills
- Familiarity with social impact or non-profit work is a strong advantage
Qualifications
- Diploma or degree in Information Technology, Computer Science, Digital Technology or a related field of study
- Relevant professional certifications or equivalent practical experience in IT, digital inclusion, programme management, community development or social impact will also be considered
- 3–5 years of relevant experience in programme/project management, digital inclusion, IT operations, community programmes or a related field.
- Experience managing technology-related programmes, devices, digital skills initiatives or community partnerships is an advantage.
- Engineering Good is an equal opportunity employer, and hires based on skills and competency.
- Applicants must not require a work visa for employment in Singapore
Application Instructions
Please submit your curriculum vitae and a one-pager letter of motivation to [email protected]. Your letter should summarise motivations for your application and how your skills and experience align with the terms of this opportunity.
Applications are reviewed on a rolling basis. Candidates are encouraged to apply at their earliest convenience.
