The posting
We at ARC Marine supply an extensive, range of ship store items and spare parts which will cater to all regular and any unique requirement of a ship.
Key Responsibilities
- Handle customer inquiries for marine spare parts, repairs, and technical services.
- Prepare quotations, cost estimates, and technical proposals for spare parts and service jobs.
- Source and procure spare parts from approved suppliers and manufacturers.
- Coordinate logistics, delivery schedules, and documentation for local and overseas shipments.
- Plan and arrange onboard inspections, maintenance, troubleshooting, and repair activities.
- Monitor project progress and ensure service jobs are completed within agreed timelines.
- Provide technical support and troubleshooting for marine machinery and equipment.
- Review technical drawings, manuals, and specifications to identify suitable spare parts and repair solutions.
- Conduct vessel visits, onboard inspections, and service attendance when required.
- Prepare service reports, inspection reports, and maintenance recommendations.
- Maintain accurate inventory records and monitor stock availability.
- Liaise with ship owners, ship managers, shipyards, and offshore clients to ensure smooth execution of projects.
- Ensure compliance with company safety procedures, industry regulations, and quality standards.
- Support business development activities by identifying opportunities for spare parts sales and service contracts.
- Build and maintain strong customer relationships to enhance customer satisfaction and repeat business.
Requirements
- Diploma or Degree in Marine Engineering, Mechanical Engineering, Electrical Engineering, or a related engineering discipline.
- Minimum 3-5 years of experience in marine service engineering, ship repair, marine equipment maintenance, or spare parts management.
- Sound knowledge of marine engines, pumps, compressors, generators, navigation equipment, and auxiliary machinery.
- Experience in spare parts sourcing, procurement, and inventory management.
- Ability to read and interpret technical drawings, manuals, and engineering documentation.
- Strong problem-solving, communication, and organizational skills.
- Proficiency in Microsoft Office applications and ERP systems.
- Ability to work independently and manage multiple projects simultaneously.
- Willingness to travel and attend vessels, shipyards, and offshore locations as required.



