The posting
Key Responsibilities
- Assess emergency medical calls and provide telephone triage and medical advice using approved protocols.
- Support complex medical calls and provide pre-arrival instructions.
- Use video communication systems to support patient assessment.
- Review call recordings, conduct case audits and maintain accurate records.
- Support medical training and improvements to clinical protocols.
Requirements
- Polytechnic Diploma or higher, Higher NITEC in Paramedicine & Emergency Care, or International Baccalaureate.
- Either at least 2 years’ nursing experience in an emergency medical setting with existing Singapore Nursing Board registration, or Level 3 Paramedic certification with emergency medical experience.
- Good communication and computer skills; able to make timely clinical decisions under pressure.



