Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted today

Member Relations Executive

MyCareersFuture92,121 open roles

Pay
SGD 2,800 – SGD 3,000 a month
Where
West, Singapore
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowMember Relations ExecutiveMyCareersFuture · West, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.0% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 3 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 8.0%7 days
  4. 15.0%14 days
  5. 34.2%30 days
This job: posted today

MyCareersFuture median: 3 days open

The posting

About the role

The Member Relations Officer Executive leads the Member Relations team and ensures efficient operations at the reception office. This role includes managing chalet and bungalow bookings, overseeing membership applications, and ensuring accurate financial transactions. The executive also promotes club events and facilities, handles customer feedback, and coordinates with other departments for seamless service delivery.

Key responsibilities

  • Lead and guide Member Relations Officers (MROs) in delivering exceptional customer service
  • Conduct on-the-job training, performance appraisals, and uphold employee conduct
  • Plan the duty roster and recommend training for team development
  • Build strong relationships with other departments (e.g., Security, M&E, Housekeeping) and service providers to support seamless operations
  • Oversee and manage chalet and bungalow bookings, including guest check-ins/check-outs, while ensuring adherence to club policies
  • Oversee and manage membership applications and verify member details in the database
  • Oversee and manage financial transactions (cash, NETS, PayNow, credit cards) and ensure accurate daily closing procedures
  • Monitor and maintain inventory for chalet and bungalow replacements, sourcing cost-effective solutions
  • Handle customer complaints with service recovery plans and ensure closure of cases
  • Promote the club's chalet, bungalow facilities, and events to increase participation and utilisation rates
  • Collaborate with the Events team to facilitate bookings and payments for club activities.
  • Oversee and manage the “NCO Club” heritage gallery, ensuring upkeep and reporting issues.
  • Provide suggestions for operational improvements and perform additional tasks as assigned by the Manager.

About you

  • Minimum GCE 'O' Level, 'A' Level, or Diploma in any discipline
  • At least 2 to 3 years of relevant leadership experience in front desk operations and/or customer service
  • Proactive attitude with a passion for delivering exceptional service and exceeding members' and guests' expectations
  • Strong presentation, communication, and interpersonal skills, with the ability to address inquiries and feedback tactfully and professionally
  • Highly meticulous with excellent organizational skills and proficiency in English writing
  • Confident in managing cash and payment transactions accurately and efficiently
  • Able to commit to shift work, including weekends and public holidays.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against MyCareersFuture's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MyCareersFuture's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.