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Open nowPosted today

Microsoft Defender Endpoint - L2 Support Engineer - Banking / Contract

MyCareersFuture97,045 open roles

Pay
SGD 5,000 – SGD 6,500 a month
Where
Singapore
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Your applicationOpen nowMicrosoft Defender Endpoint - L2 Support Engineer - Banking / ContractMyCareersFuture · Singapore

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The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 3 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 34.0%30 days
This job: posted today

MyCareersFuture median: 3 days open

The posting

L2 Microsoft Defender for Endpoint Support

Industry / Domain: Enterprise Cybersecurity / Endpoint Security

Location: Singapore, Onsite

Employment Type: Contract – 3 to 6 months (renewable contract)

Job Summary

  • Support a large-scale endpoint security migration with a focus on Microsoft Defender for Endpoint, go-live readiness, Hypercare, and warranty support.
  • Provide L2 technical support across Microsoft Defender for Endpoint, Defender Antivirus, EDR configuration, Attack Surface Reduction rules, and Intune-based policy deployment.
  • Key Responsibilities
  • Investigate MDE onboarding issues, policy deployment behavior, endpoint configuration gaps, AV exclusions, ASR rule concerns, and deviations from approved Defender design guidance.
  • Review logs, screenshots, connector status, device policy status, configuration evidence, and troubleshooting information provided by IT and security teams.
  • Support go-live and Hypercare discussions related to Defender policy rollout, endpoint security transition, and post-deployment stabilization.
  • Coordinate with endpoint, Intune, identity, SOC, and security teams to confirm root cause, validate remediation steps, and track issue closure.
  • Escalate complex or unresolved issues to L3 engineers, SMEs, or architects where deeper platform or design guidance is required.
  • Maintain issue trackers, action notes, support documentation, closure updates, and evidence-based troubleshooting records.

Required Skills

  • Experience in endpoint security support, MDE operations, MDE onboarding, or enterprise Microsoft security support.
  • Hands-on knowledge of Microsoft Defender for Endpoint, Defender Antivirus, EDR, ASR rules, and Intune policy deployment.
  • Ability to assess device policy status, endpoint deployment issues, operational exceptions, AV exclusions, and ASR behavior.
  • Familiarity with Entra ID Conditional Access, SOC integration, Microsoft Sentinel, Splunk, and enterprise support governance.
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