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Open nowPosted today

Operations Executive (Dormitory in Changi East)

MyCareersFuture95,505 open roles

Pay
SGD 2,800 – SGD 3,500 a month
Where
East, Singapore
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Your applicationOpen nowOperations Executive (Dormitory in Changi East)MyCareersFuture · East, Singapore
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The clock on this job

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10.1% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 8 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.0%3 days
  3. 10.1%7 days
  4. 15.8%14 days
  5. 34.0%30 days
This job: posted today

MyCareersFuture median: 8 days open

The posting

The Operations Executive supports the daily operations of the dormitory and assists in maintaining a safe, compliant and conducive living environment for residents. The incumbent shall oversee resident management, facility coordination, administrative functions and stakeholder engagement to ensure smooth operational delivery.

Key Responsibilities

Resident Management

  • Manage resident check-in, check-out and room allocation processes
  • Attend to residents’ and clients’ enquiries, feedback and operational concerns promptly
  • Support resident engagement programmes, welfare activities and community initiatives
  • Enforce dormitory house rules and operational policies

Operations & Facility Coordination

  • Conduct routine inspections of dormitory facilities, common areas and residential blocks
  • Coordinate maintenance, housekeeping, pest control and repair works with relevant teams and contractors
  • Monitor cleanliness, safety and operational standards across the premises
  • Escalate operational issues, defects and incidents to Management promptly

Administrative & Reporting Duties

  • Maintain accurate records relating to occupancy, incidents, maintenance requests and resident matters
  • Prepare operational reports, incident reports and compliance documentation
  • Coordinate email, telephone and administrative correspondence with residents, employers and stakeholders
  • Support audits, inspections and regulatory submissions

Stakeholder Coordination

  • Liaise with government agencies, employers, contractors and service providers on operational matters
  • Support emergency response and incident management activities
  • Ensure compliance with FEDA requirements and dormitory operational standards

Additional Duties

  • Perform any other duties assigned by the Management

Requirements

  • Diploma or Degree in Facilities Management, Building Management, Hospitality, Business Administration or a related discipline
  • Relevant operational experience in dormitory, residential, township, hospitality, property or facilities management operations is preferred
  • Good understanding of the Foreign Employee Dormitories Act (FEDA), dormitory licensing requirements and relevant regulatory standards is advantageous
  • Certification in Fire Safety Management and/or SIFMA Certified Facilities Management Expert (CFME) Tier 4 or Tier 5 will be an added advantage
  • Strong interpersonal, communication and conflict resolution skills, with the ability to engage effectively with migrant workers, clients, government agencies and stakeholders from diverse cultural backgrounds
  • Proficient in English (spoken and written) for work-related communication
  • Ability to communicate in additional languages such as Tamil, Bengali, or Mandarin is an advantage to support effective communication with dormitory residents from diverse backgrounds
  • Proficient in Microsoft Office applications and familiar with incident reporting systems, resident management systems and basic facilities maintenance processes
  • Strong organisational, problem-solving and multitasking abilities, with the capacity to perform effectively in a dynamic operational environment
  • Able to work rotating shifts, including weekends and public holidays when required
  • Self-motivated, service-oriented and able to work independently as well as part of a team

Work Location Tanah Merah Coast Road (Changi East)

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