The posting
We are looking for a Patient Care Officer to join our dental clinic team and be the friendly first point of contact for our patients.
What You’ll Do
- Welcome and assist patients with a warm and professional attitude
- Manage appointments, patient enquiries, calls and messages
- Handle patient registration, payments and basic administrative duties
- Coordinate patient flow and support smooth daily clinic operations
- Follow up on appointments and treatment-related matters when required
- Work closely with dentists and dental assistants to deliver a positive patient experience
What We’re Looking For
- Good communication and interpersonal skills
- Friendly, patient and service-oriented
- Comfortable working in a fast-paced clinic environment
- Good organisational and administrative skills
- Comfortable using computers and clinic systems
- Healthcare, dental, customer service or front-desk experience is an advantage
- Training will be provided for candidates without prior dental experience
- Willing to work rostered shifts, including evenings and weekends
If you enjoy working with people and take pride in providing excellent patient service, we’d love to hear from you!



