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Open nowPosted today

Patient Service Executive (Admissions and Discharge, Hospital) #HRY

MyCareersFuture94,660 open roles

Pay
SGD 3,500 – SGD 5,000 a month
Where
Singapore
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Your applicationOpen nowPatient Service Executive (Admissions and Discharge, Hospital) #HRYMyCareersFuture · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.0% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 3 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.5%3 days
  3. 8.0%7 days
  4. 15.0%14 days
  5. 34.1%30 days
This job: posted today

MyCareersFuture median: 3 days open

The posting

  • Establish and review all registration, admission, financial counselling, billing & payment processes, ensuring urgent cases are fast-tracked for immediate admission and/or discharge.
  • Review and conduct audit checks on cashier collections, day end closing and daily banking of cash and cheques.
  • Prepare Patient Service Officer's duty roster to ensure adequate coverage of all service centres managed by Admission & Discharge.
  • Assist staff members with or personally attend to customers' enquiries and feedback. Maintain good rapport with patients, doctors, clinic staff, insurance providers and the general public.
  • Ensure that queries/issues are attended to efficiently within established service standards.
  • Manage team members' performance and perform appraisal.
  • Run roll calls and staff briefings.
  • Manage accounts receivable, refunds, payments to doctors, top up deposits, Medisave/ Medishield/ insurance reimbursements.
  • Plan and schedule training programmes of Patient Service Officer in the MediTech Expanse system and SOP compliance.
  • Provide coaching and guidance to new staff.
  • Manage the staff roster.
  • Manage, track and review Key Performance Indicators for Admission & Discharge.
  • Assist in continuous improvement projects.
  • Work closely with all stakeholders in the management of patients' journey in the hospital.
  • Provide prompt, polite, and attentive service to patients and their next of kin.
  • Participate in committees as assigned.
  • Perform any other duties as assigned.

Job Requirements

  • Diploma or Degree holder.
  • At least 2-3 years of experience in admission & discharge in the healthcare sector.

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel: Lim Ruo Yi, Rachel (R23116144)

Company EA license No.: Recruit Express Pte Ltd (99C4599)

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

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