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Open nowPosted today

Perm | Frontline Customer Service Associate | Paya Lebar | Up to $4500 #NKA

MyCareersFuture99,426 open roles

Pay
SGD 4,000 – SGD 4,500 a month
Where
Singapore
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Your applicationOpen nowPerm | Frontline Customer Service Associate | Paya Lebar | Up to $4500 #NKAMyCareersFuture · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 4 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.2%30 days
This job: posted today

MyCareersFuture median: 4 days open

The posting

Location: Paya Lebar Quarters

Working Hours: Mon - Fri, 9 - 6

Salary: Up to $4500

Job Responsibilities:

  • Manage walk-in policyholders’ and Financial Representatives’ queries / requests on policy related matters queries/requests (Life and General Insurance) within stipulated time;
  • Ensure unresolved issues over the counter are promptly followed up within stipulated time;
  • Assess and manage appeals, feedbacks and minor complaints from policyholders, Financial Representatives and business partners;
  • Provide excellent customer service experience;
  • Manage customer feedbacks/complaints with a good closure within the operational turnaround time.
  • Other incidental “ad hoc” duties to ensure smooth functioning of various touchpoints such as assisting Digital Comms and Call Centre;
  • May be rotated amongst the different Service Centres

Job Requirements:

  • Minimum GCE ‘A’/ Diploma/ Degree in any field
  • Applicants with professional insurance certifications such as BCP, PGI, M5, M9, M9A and Health Insurance will be advantageous.

Ally (Kubota Ayako) CEI Reg. No. R26161457 EA Lic: 99C4599 Recruit Express Pte Ltd

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