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Open nowPosted today

Production Support Analyst

MyCareersFuture90,627 open roles

Pay
SGD 4,350 – SGD 6,500 a month
Where
Singapore
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Your applicationOpen nowProduction Support AnalystMyCareersFuture · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

8.5% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 7 days.

Share of postings closed within
  1. 1.8%1 day
  2. 4.0%3 days
  3. 8.5%7 days
  4. 15.4%14 days
  5. 34.1%30 days
This job: posted today

MyCareersFuture median: 7 days open

The posting

Responsibilities

• To handle level 2 production support activities including reviewing upcoming changes, resolving incident tickets, raise problem ticket, support system maintenance and document knowledge base to shift demand to level 1 production support etc.

• To provide support during end of day batch run

• To work with various stakeholders (i.e., incident management, level 2 (group) and level 3 production support, data center operation, user operation, infrastructure support etc.) to resolve major incidents.

• To work with various stakeholders (i.e., service automation, level 2 (group) and level 3 production support etc) to implement application monitoring, report and dashboard.

Skills/Requirement

• Bachelor’s degree in computer science or engineering.

• Minimum 5 years of experience working in IT industry with relevant experience in technology solutions or support service delivery in the banking/financial industry.

• Able to work in a fast-paced, team-oriented environment and weekend hours.

• Experience in L2 or L3 production support.

• Knowledge on monitoring, log analytics, automation tools, i.e. Geneos, Splunk, Ansible, Grafana, Elastic Search etc

• Familiar with OS/400 system

• Familiar with RPG, COBOL language

• Have experience with Silverlake banking system is plus point.

Interested candidates, who wish to apply for the above position, please send in your resume to: [email protected]

PERSOL Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)

We regret to inform you that only shortlisted candidates will be contacted.

**********************************

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persol.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

**********************************

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