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Open nowPosted today

Quality Manager

MyCareersFuture97,045 open roles

Pay
SGD 7,000 – SGD 11,000 a month
Where
Central, Singapore
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Your applicationOpen nowQuality ManagerMyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

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The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 3 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 34.0%30 days
This job: posted today

MyCareersFuture median: 3 days open

The posting

The Role

You will architect, implement, and scale a company-wide Quality Management System that enables rapid growth without compromising reliability, compliance, or customer trust.

Major Performance Objectives (First 6–12 Months)

1. Architect and Implement a Scalable Quality Management System (First 90 Days)

  • Within 30 days, conduct a full audit of current QA practices across HW, SW, CM, NPI, and customer support.
  • Within 60 days, deliver a documented QA strategy aligned with executive leadership, defining governance, KPIs, and process ownership.
  • Within 90 days, implement the core QMS framework including documented procedures, audit cadence, escalation protocols, and measurable quality metrics.

Success Measure: Executive-approved QA roadmap implemented and operational across SG and US teams.

2. Build and Lead a High-Performance Quality Team (First 6 Months)

  • Assess capabilities of current QA personnel within 45 days.
  • Redefine roles and responsibilities to support strategic QA ownership.
  • Establish clear KPIs for each QA team member tied to defect reduction, audit readiness, and process compliance.
  • Develop hiring plan if required to close capability gaps.

Success Measure: QA team operating with defined ownership, weekly reporting cadence, and measurable performance improvements.

3. Reduce Customer RMAs and Field Quality Escapes (Within 6–9 Months)

  • Analyze historical RMAs and identify root cause trends.
  • Implement structured CAPA process and cross-functional corrective action workflows.
  • Establish CM quality oversight processes and measurable acceptance criteria.
  • Implement failure analysis reporting loop into Engineering and NPI.

Success Measure: Measurable reduction in RMA rate, improved first-pass yield at CM, and reduced defect escape rate to customers.

4. Establish Software Quality & Release Governance (First 6 Months)

  • Implement structured software QA process integrated into SDLC.
  • Introduce release gates and quality metrics for firmware and system releases.
  • Ensure cybersecurity and compliance considerations are embedded in QA reviews.

Success Measure: Formalized release approval framework and reduced post-release defect leakage.

5. Prepare Organization for Certification Readiness (6–12 Months)

  • Evaluate feasibility and roadmap toward ISO9001 or relevant defense certifications.
  • Identify process gaps preventing certification readiness.
  • Implement documentation, audit practices, and internal controls required for compliance.

Success Measure: Organization audit-ready with defined certification roadmap.

6. Make Quality an Enabler — Not a Bottleneck

  • Partner with HW, SW, NPI, Sales, and Customer Support teams to embed quality early in design.
  • Ensure QA accelerates issue resolution rather than delays delivery.
  • Present weekly/monthly quality dashboards to executive leadership.

Success Measure: Quality viewed by leadership and engineering as a strategic partner.

Why This Role is Compelling

  • Build Quality from foundation to enterprise-grade system.
  • Direct influence on executive decisions.
  • Own QA strategy across global teams.
  • Opportunity to scale into Director / Head of Quality. You will architect, implement, and scale a company-wide Quality Management System that enables rapid growth without compromising reliability, compliance, or customer trust.
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