The posting
🕒 Working Hours & Commitment
This is a full-time position requiring 42.0 hours per week (excluding lunch breaks) with adaptive hours based on the school calendar:
- During School Term:Mondays to Thursdays: 6:30 AM – 3:30 PM (Includes a 30-minute lunch break)Fridays: 6:30 AM – 3:00 PM (Includes a 30-minute lunch break)
- During School Holidays:Mondays to Thursdays: 7:00 AM – 4:00 PM (Includes a 30-minute lunch break)Fridays: 7:00 AM – 3:30 PM (Includes a 30-minute lunch break)
- Rest Days: Off on Saturdays, Sundays, and all gazetted public holidays.
📋 Core Responsibilities
1. Frontline Reception & Customer Service (80% of the time)
- Counter Operations: Manage the frontline service counter at the General Office, addressing requests from internal staff, students, and external visitors.
- Communications: Handle incoming phone calls, manage walk-in public inquiries, and receive vendor deliveries.
- Student Welfare: Assist and look after students who feel unwell or are resting in the school sick bay.
2. Administrative Support (20% of the time)
- Data & Records: Verify incoming documents, update database records, log lost-and-found items, and manage outgoing mail distributions.
- Logistics & Maintenance: Supervise sick bay supplies, monitor office stationery stock levels, and perform regular digital or physical filing, organizing, and archival tasks.
- Ad-Hoc Work: Complete any operational duties assigned by the School Administration Team.
🎯 Job Requirements
- Education: Preferably a minimum of four GCE ‘O’ Level passes or equivalent certifications.
- Technical Literacy: Proficient in basic computer software, including Microsoft Office (Word, Excel, PowerPoint) and electronic mail management.
- Core Competencies: Fluent in spoken and written English, with strong communication, writing, and file organizational skills.
- Physical Fitness: Must be physically fit as the role involves active movement across different parts of the school compound.
- Preferred Advantages: Prior experience in frontline customer service or possessing a valid First Aid Certification is highly beneficial.



