The posting
Coordinate and deliver reliable occupational health services across downstream markets. The role turns regional standards into consistent country execution by managing health surveillance and Fitness for Duty workflows, coordinating clinical and vendor services, supporting employees through case pathways, and delivering wellness, RSIP, EAP, corporate wellbeing and communication programs under physician governance.
1. Regional service coordination
- Coordinate the annual occupational health service plan and calendar across all six countries, including surveillance cycles, medical assessments, provider visits, campaigns, audits and reporting deadlines.
- Act as the primary operational contact for employees, country stakeholders and vendors; resolve routine service issues and escalate clinical, legal, privacy or performance concerns appropriately.
- Maintain standard operating procedures, country requirements, service directories, referral pathways and escalation contacts in current and accessible form.
- Support mobilisation of new services and changes to sites, workgroups, exposures or providers.
2. Health surveillance administration and follow-through
- Maintain accurate surveillance cohorts with HSE, Industrial Hygiene, Human Resources and operations, based on approved exposure and role criteria.
- Coordinate employee notification, consent, scheduling, provider instructions, results routing, recalls, referrals and documented case closure.
- Track completion, overdue cases, abnormal-result follow-up and work restrictions; escalate clinical interpretation and significant trends to the physician.
- Perform nursing components of surveillance where trained, authorised and locally permitted, using approved protocols and calibrated equipment.
3. Fitness for Duty and case support
- Manage intake and workflow for pre-placement, periodic, return-to-work, job-transfer, post-incident, travel and safety-critica Fitness for Duty assessments.
- Complete nursing assessments and document review within competence and protocol; identify red flags and refer clinical decisions or complex cases to the physician.
- Coordinate appointments, treating-clinician information, consent, workplace restrictions, review dates and return-to-work actions with employees and relevant stakeholders.
- Communicate only the minimum necessary functional information to managers and Human Resources, maintaining strict medical confidentiality.
4. Clinical services and emergency readiness
- Provide occupational health nursing assessment, first aid, health education and referral within approved protocols, competence and local scope-of-practice.
- Coordinate clinic readiness, infection prevention, equipment maintenance and calibration, medicines and consumables control, records, waste management and emergency supplies.
- Support medical emergency plans, drills, first-aid arrangements and provider or hospital referral networks across the portfolio.
- Record and escalate clinical incidents, service concerns and near misses; track agreed corrective actions to closure.
5. Contract, vendor and budget administration
- Coordinate provider schedules, service orders, purchase requests, invoices, utilisation data, credential documents and day-today contractual deliverables.
- Maintain service-level dashboards and issue logs; prepare provider performance reviews and follow up actions with Procurement, the physician and country stakeholders.
- Support scopes of work, market assessments, sourcing, mobilisation and renewal activities with operational requirements and service data.
- Identify service duplication, access gaps, avoidable cost and process inefficiency, and propose practical improvements.
6. Wellness, RSIP, EAP and corporate wellbeing delivery
- Plan and implement the regional wellbeing calendar and country campaigns, coordinating vendors, local champions, logistics, registrations and communications.
- Promote appropriate access to EAP and other support pathways while maintaining clear boundaries between program promotion, clinical care, crisis escalation and confidentiality.
- Coordinate RSIP and related prevention activities, including employee education, screening or referral workflows and follow-up actions defined by the program.
- Collect participation, user-experience and outcome measures; recommend changes based on workforce needs, health risks and program effectiveness.
7. Data, communications and continuous improvement
- Maintain complete, accurate and secure occupational health records and program data in approved systems, applying retention and access requirements.
- Produce routine regional dashboards covering surveillance, Fitness for Duty, clinical activity, referrals, vendor performance, program reach, spend and open actions.
- Draft clear, culturally appropriate employee and leader communications with the physician, Communications and country stakeholders.
- Use employee feedback, service data, audit results and lessons learned to standardise processes and improve access, quality and user experience.
Qualifications and experience
- Recognised nursing diploma or degree and current, unrestricted Registered Nurse status.
- Registration with the Singapore Nursing Board, or eligibility to obtain it, where nursing practice in Singapore forms part of the role. Work in other countries must remain within applicable local registration and scope-of-practice requirements.
- Qualification or formal training in occupational health nursing, occupational health, public health, case management or workplace wellbeing is strongly preferred.
- Minimum 5 years of relevant post-registration experience; a profile of approximately 5–10 years is expected to suit the role. This should include experience in occupational, corporate, industrial, community or ambulatory health.
- Hands-on experience coordinating health surveillance, Fitness for Duty, return-to-work, case management and employee health programs.
- Experience supporting multiple sites or countries, managing vendors and working through remote stakeholder networks is strongly preferred.
- Experience in oil and gas, downstream, chemicals, manufacturing, logistics or another safety-sensitive industry is advantageous.
- Strong competence with case-management systems, spreadsheets, dashboards, presentations and employee communications.
- Current Basic Life Support certification; first-aid instructor, emergency nursing or mental-health first-aid training is advantageous.
- Fluent professional English. Additional language capability relevant to the region is advantageous
