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Open nowPosted yesterday

Reservations and Customer Care Executive

MyCareersFuture91,045 open roles

Pay
SGD 2,600 – SGD 3,000 a month
Where
Singapore
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Your applicationOpen nowReservations and Customer Care ExecutiveMyCareersFuture · Singapore

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  2. CV RocketCV written for this posting.

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 1 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted yesterday

MyCareersFuture median: 1 days open

The posting

Enjoy helping guests, handling bookings, and delivering great service? Join a hospitality team where you’ll play a key role in converting enquiries into bookings while creating a smooth and positive guest experience. This role is ideal for someone who is customer-focused, organised, and confident communicating across phone, email, and digital channels.

Location: Orchard Area

Key Responsibilities

  • Handle room reservation enquiries via phone, email, and digital channels
  • Convert enquiries into confirmed bookings accurately and efficiently
  • Provide clear information on room options, promotions, and hotel offerings
  • Identify upselling and cross-selling opportunities where appropriate
  • Respond to guest requests professionally and in a timely manner
  • Ensure reservation details are recorded accurately in booking systems
  • Support administrative tasks related to reservations and room inventory
  • Maintain high service standards in all guest communications

Requirements

  • Experience in reservations, customer service, or hospitality operations is an advantage
  • Strong communication skills with professional phone and email etiquette
  • Good attention to detail and administrative accuracy
  • Comfortable using computer systems and reservation platforms
  • Organised and able to manage multiple tasks in a fast-paced environment
  • Customer-focused with a strong service mindset

Talents@Work Pte Ltd (21C0501) Tan Jin Kai (R23115830)

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