The posting
Job Summary
The Restaurant Supervisor manages daily operations, leads front- and back-of-house teams, and ensures high standards of food quality, safety, and guest satisfaction. You will act as the link between staff and management, leading shifts and resolving issues promptly.
Responsibilities
- Monitor opening and closing duties to ensure smooth daily restaurant operations
- Coordinate service flow between front-of-house and kitchen teams to optimize guest experience
- Maintain cleanliness and organization of the dining area to uphold hygiene standards
- Assist with hiring, training, scheduling, and mentoring staff to meet service quality goals
- Welcome guests and monitor table service to ensure prompt and courteous customer interactions
- Resolve customer complaints tactfully and promptly to maintain guest satisfaction
- Monitor stock levels and assist with inventory counts to control costs and minimize food waste
- Enforce strict adherence to food hygiene, sanitation, and workplace safety regulations to ensure compliance
- Handle cash transactions accurately and record daily sales for operational reporting
- Prepare operational reports as needed to support management decision-making
Required competencies and certifications
- Valid food handler safety certificate (mandatory for compliance with food safety regulations)
Preferred competencies and qualifications
- 2 to 3 years of supervisory experience in a fast-paced restaurant or hospitality environment
- Secondary school, O-Level, ITE, or A-Level education; degree in hospitality or business management is a plus
- Strong leadership skills demonstrated by effectively guiding teams to meet service standards
- Effective communication skills to coordinate between staff and management and engage guests
- Problem-solving skills applied to resolve operational and customer service issues promptly
- Multitasking abilities to manage multiple responsibilities during busy shifts
- Physical stamina to stand and walk for extended periods and work flexible shifts, including weekends and holidays
How to Apply
- Please send your resume and a brief introduction about why you would be a great fit to [[email protected]].



