The posting
The Singapore Scout Association (SSA)
The Singapore Scout Association is a non-discriminatory youth movement established in 1910 dedicated to the development and enablement of young people in Singapore to become responsible and active citizens. Through the Mission of educating young people on a value system based on the Scout Promise and Scout Law, Scouts help to build a better world where people are self-fulfilled as individuals and play a constructive role in society.
Roles and Responsibilities
- Administrative & Corporate Portal Management: Access and manage official government/corporate portals (including Corppass) to perform company-level transactions, procurement filings, and administrative submissions.
- Order Coordination & Fulfillment: Support the coordination, billing, and fulfillment of bulk and individual orders for Scout units, schools, and major events.
- Digital Enquiries & Customer Support: Handle customer and stakeholder enquiries and order-related matters professionally through email, WhatsApp, and other communication channels.
- Sales & Transaction Processing: Process sales transactions accurately via cash, cashless, and corporate billing methods when supporting front-of-house operations.
- Inventory & Back-End Record Keeping: Assist with inventory updates, stock reconciliation, invoice matching, and digital record-keeping.
- General Shop Support: Maintain shop cleanliness and assist with general operations, inventory organization, and ad-hoc duties assigned by the supervisor or Executive Director.
Desirable Attributes & Qualifications
- Nitec, Certificate in Office Skills, Higher Nitec, or Diploma in Business Administration, Retailing, or equivalent.
- Basic technical aptitude to handle corporate platforms like Corppass and digital administrative tools.
- Energetic, bubbly, and enthusiastic with a strong passion for customer service and stakeholder engagement.
- Courteous, approachable, detail-oriented, and able to communicate effectively across various communication platforms.
- Prior experience in general office administration or retail coordination is an added advantage.



