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Open nowPosted today

Retail Associate

MyCareersFuture95,505 open roles

Pay
SGD 3,000 – SGD 5,000 a month
Where
Singapore
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Your applicationOpen nowRetail AssociateMyCareersFuture · Singapore
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The clock on this job

Early applications get read.

10.1% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 8 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.0%3 days
  3. 10.1%7 days
  4. 15.7%14 days
  5. 34.0%30 days
This job: posted today

MyCareersFuture median: 8 days open

The posting

Work Location: Orchard

Work Days/Hours: 5 days week 11.00am to 8.00pm (1 hour break)

Job Responsibilities:

Retail Operations:

  • Welcome and assist customers in a professional & friendly manner.
  • Understand customers’ needs and provide product information, styling suggestions, and recommendations.
  • Assist with sales transactions, receipts, refunds, and exchanges in accordance with company policies.
  • Maintain an accurate record of sales, inventory, consignment items, and customer enquiries.
  • Support receiving, checking, tagging, pricing, and displaying of preowned luxury goods.
  • Assist with basic product checks and highlight any visible defects, wear, or issues to the supervisor.
  • Keep the store, display areas, and merchandise clean, organised, and presentable.
  • Support packing, order fulfilment, deliveries, and other day-to-day store duties.
  • Follow company procedures relating to customer service, cash handling, inventory control, and store security.
  • Perform other reasonable duties related to retail operations as assigned.
  • Social Media and Content Support:
  • Assist in content creation and publishing on various platforms (i.e. Instagram, Facebook, TikTok, and Xiao Hong Shu).
  • Take basic photographs and short videos of products, the store, styling ideas, and promotional activities.
  • Draft simple captions and product descriptions under the guidance of the assigned employee or supervisor.
  • Support content scheduling, posting, and responding to basic comments or enquiries according to company guidelines.
  • Monitor relevant fashion, luxury resale, and social media trends.
  • Ensure that product information and promotional content are accurate and consistent with company instructions.
  • Obtain approval before publishing content, where required.
  • Handle customer and product information responsibly and maintain confidentiality.

Job Requirements:

  • Familiarity with Xiao Hong Shu is an advantage.
  • Previous experience in retail, customer service, luxury goods, fashion, e-commerce, or social media is an advantage.
  • Good command of spoken and written English, Mandarin, and other languages is an advantage to meet customer needs.
  • Interest in luxury fashion, designer brands, vintage items, or sustainable fashion.
  • Friendly, service-oriented, and comfortable communicating with customers.
  • Good attention to detail, especially when handling product information and inventory.
  • Comfortable using smartphones, social media applications, and basic digital tools.
  • Able to create simple photos, videos, captions, and product listings.
  • Willing to learn authentication, product-care, inventory, and store procedures.
  • Reliable, responsible, punctual, and able to work independently as well as part of a team.
  • Able to work retail hours, including weekends and public holidays, according to the roster.
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