The posting
We're looking for a Retail Associate who loves people and good shoes.
What You'll Do
- Greet and engage every customer, share product knowledge and help them find the right pair
- Drive sales and hit store targets through upselling and good service
- Handle cashiering, exchanges and returns accurately on our POS system
- Process online orders from our ecommerce channels, including picking, packing and preparing orders for dispatch
- Manage exchange requests for online and in store orders, from checking stock and product condition to updating records and following up with customers
- Keep the store clean, well stocked and visually merchandised to brand standards
- Assist with stock receiving, replenishment and stock takes
- Support in store promotions, events and sale periods
What We're Looking For
- Friendly, confident and proactive on the shop floor
- Prior retail or customer service experience necessary
- Able to work rotating shifts, including weekends and public holidays
- Team player who takes pride in a well run store
- Interest in fashion, footwear or lifestyle brands is a plus
- Available to start immediately
- To commit permanently to the team, 44 hours a week



