The posting
Job Summary
You will manage customer orders and shipments, coordinate production schedules with planning, and serve as the main contact to ensure timely delivery and customer satisfaction in a fast-paced environment.
Responsibilities
- Process customer quotations, sales orders, and release orders accurately and promptly
- Coordinate with the Planning team to align production schedules with customer delivery deadlines
- Arrange shipments and monitor delivery progress to ensure on-time receipt by customers
- Track orders and proactively follow up to meet customer delivery expectations
- Serve as the primary contact for customers by responding to inquiries and providing order and shipment updates
- Liaise between internal teams (Management, Production, QC) and customers to resolve technical questions and confirm product requirements
- Complete additional tasks assigned by the Sales Manager or Management with initiative and independence
Required competencies and certifications
- Proficiency in MS Office applications to manage order processing and communication
- Proficiency in English speaking and writing to communicate effectively with customers and internal teams
Preferred competencies and qualifications
- Meticulousness and proactivity to work independently and maintain accuracy in a fast-paced environment
- Mechanical Engineering background preferred but not required.



