The posting
Location: Singapore Work Arrangement: Hybrid Reporting To: AVP I&I (ASEAN)
Job Summary
We are seeking a results-driven sales professional to drive business growth and expand market presence within the Chemical & Process Industry in Singapore and the wider ASEAN region.
The successful candidate will be responsible for developing new business opportunities, managing key customer accounts, and implementing go-to-market strategies in collaboration with the AVP I&I (ASEAN). The role focuses on achieving revenue targets, strengthening customer relationships, and promoting the company's Testing, Inspection and Certification (TIC) services and related technical solutions.
The ideal candidate should have a strong background in direct B2B sales, preferably within the TIC industry or related sectors such as industrial services, chemicals, manufacturing, engineering, or process industries. A customer-focused mindset, strong commercial acumen, and the ability to engage technical and business stakeholders are essential for success.
Key Responsibilities
1. Business Development & Sales Growth
- Identify, develop, and secure new business opportunities within the Chemical & Process Industry.
- Proactively identify potential customers, including chemical manufacturers, petrochemical companies, oil and gas operators, process plants, refineries, and industrial service providers.
- Develop and execute sales strategies to expand the company's customer base and market share.
- Generate new leads through market research, networking, industry events, customer referrals, and direct sales activities.
- Build and maintain a strong sales pipeline to achieve assigned revenue, sales growth, and profitability targets.
- Identify cross-selling and upselling opportunities within existing accounts to maximise business potential.
2. Key Account Management
- Manage and develop strategic customer accounts to establish long-term business relationships.
- Understand customers' business operations, technical requirements, and commercial objectives to recommend suitable service solutions.
- Conduct regular customer visits, business reviews, and sales meetings to strengthen engagement and identify new opportunities.
- Act as the primary point of contact for assigned customers, coordinating with internal teams to address enquiries and resolve service-related issues.
- Monitor customer satisfaction and proactively identify opportunities to improve service delivery and customer retention.
3. Go-to-Market Strategy & Market Development
- Work closely with the AVP I&I (ASEAN) to develop and implement go-to-market strategies for the Chemical & Process Industry.
- Analyse market trends, customer demand, competitor activities, and industry developments to identify growth opportunities.
- Identify target customer segments and develop effective approaches to penetrate new markets and industries.
- Support the development of sales campaigns, value propositions, pricing strategies, and customer engagement initiatives.
- Provide regular market intelligence and feedback to management to support business planning and strategic decision-making.
4. Sales Negotiation & Commercial Management
- Prepare sales proposals, quotations, and commercial offers in line with customer requirements and company guidelines.
- Lead commercial discussions and negotiations to secure new contracts and achieve favourable business outcomes.
- Manage the sales process from initial customer engagement and proposal development through contract award and handover.
- Monitor sales performance, revenue forecasts, and pipeline progression to ensure targets are achieved.
- Work with internal stakeholders to ensure proposed solutions meet customer expectations and commercial objectives.
5. Internal Collaboration & Service Coordination
- Collaborate with technical, operational, and service delivery teams to develop appropriate solutions for customers.
- Coordinate with relevant internal stakeholders to ensure a smooth transition from sales to service execution.
- Work with regional teams to identify cross-border business opportunities and support customer requirements across ASEAN.
- Ensure customer commitments, service expectations, and commercial agreements are communicated clearly to the relevant teams.
6. Sales Reporting & Performance Monitoring
- Maintain accurate customer records, sales activities, and opportunity updates in the company's CRM system.
- Prepare regular sales pipeline reports, revenue forecasts, and business performance updates for management.
- Track progress against sales targets and develop action plans to address gaps.
- Provide insights on market conditions, customer feedback, and emerging business opportunities.
Job Requirements
- Diploma or Degree in Business, Sales & Marketing, Chemical Engineering, Mechanical Engineering, or a related discipline.
- At least 4 years of direct B2B sales experience, preferably within the Testing, Inspection and Certification (TIC) industry or related technical service sectors.
- Experience serving customers in the Chemical & Process Industry, petrochemical, oil and gas, industrial manufacturing, or engineering sectors will be an advantage.
- Proven track record in business development, key account management, and achieving sales targets.
- Strong commercial negotiation, presentation, communication, and interpersonal skills.
- Ability to understand technical service offerings and translate customer requirements into suitable business solutions.
- Self-motivated, customer-oriented, and comfortable working independently in a target-driven environment.
- Strong analytical and strategic thinking skills, with the ability to identify market opportunities and develop effective sales plans.
- Proficiency in Microsoft Office and CRM systems.
- Willingness to travel for customer meetings and business development activities when required.
Key Success Factors
- Achievement of annual sales and revenue targets.
- Growth in new customer acquisition and existing account revenue.
- Development of a healthy sales pipeline and accurate revenue forecasts.
- Successful execution of go-to-market strategies.
- Strong customer retention and long-term account development.
- Expansion of the company's presence within the Chemical & Process Industry.



