The posting
Who We Are Looking For?
As the Cluster Manager, he/she will be responsible for leading and managing a group of Store Managers to deliver area business plan and KPIs within budget. He/she will be accountable for overseeing that individual store activities are effectively carried out, assist in achieving financial and operational goals of the business, and to coach and supervise a team of Store Managers to deliver excellent retail experience for our customers in order to achieve sales and other retail targets.
What Awaits You:
- Support to stores on delivering KPIs on Sales, profitability and service standard
- Lead and motivate a team of Store-In-Charge to achieve business objectives, operations excellence in Store & Service standards
- Analyse reports and trends, to engaged internal functions to identify opportunities and roll out plans
- To assess store environments and workflow in order to put up practical proposals for business improvement
- To comply with company procedures at all times in order to protect valuable assets including its people and to achieve company KPIs
- Review store surrounding retail environments to identify areas for improvement opportunities
- Responsible in identifying potentials candidates among the store teams and groom them as part of succession planning
- Be exemplary role model to the team members in work ethics and sales driven with a flair for creativity
We Are Excited About You If You Have:
- Diploma holder with a passion for retail management
- At least 3 years of operational experience in a similar capacity
- Knowledge of Retail/ Health & Beauty-related industry
- Possess strong leadership qualities
- Confident and self-driven
- Strong integrity and professionalism
- Results orientated, resourceful, and willing to be “hands-on” when required
- Good analytical skills and commercial sense
- Meticulous and committed
- Strong level of judgement
- Good communication (spoken and written), interpersonal and people management skills
- Coaching and supervisory skills
- Planning skills
- Digitally Inclined
For more information, please visit and follow our LinkedIn Page https://www.linkedin.com/company/watsons-personal-care-stores-pte-ltd/ for exciting updates.



