The posting
🕒 Working Hours & Service Period
- Daily Hours: Mondays to Fridays, 7:00 AM – 2:00 PM (Includes a 1-hour lunch break)
- Service Terms: Services are strictly required during school terms only: January to May and July to November.
- School Holiday Perks: No services are required during the school holiday months of June and December (unless explicitly instructed by the school).
- Rest Days: Off on Saturdays, Sundays, and all gazetted public holidays.
📋 Core Responsibilities
You will be the primary point of contact at the front desk, ensuring smooth operations across front-line management, public communication, and student administrative care.
1. Front Desk & Visitor Management
- First Impressions: Manage the main reception area by warmly greeting and guiding visitors, parents, and students.
- Security & Access: Administer basic visitor registration log protocols to maintain school security.
2. Communication & Public Enquiries
- Phone Management: Efficiently answer, filter, and direct incoming calls.
- Enquiry Resolution: Take detailed messages and respond accurately to general public or parental enquiries regarding school events or schedules.
3. Student Welfare & First Aid Support
- Medical Care: Provide basic first-aid support to students who are injured or feel unwell.
- Sick Bay Management: Supervise children resting in the sick bay, track their condition, and coordinate contacting parents or guardians for pickup.
4. General Administration
- Office Support: Assist the Administrative Manager with ad-hoc administrative tasks, data logging, and paperwork handling.
🎯 Job Requirements
- Experience: Minimum 6 months of relevant working experience in reception, customer service, or front-desk duties—specifically within a primary school environment.
- Technical Skills: Basic computer literacy with practical knowledge of Microsoft Office applications (specifically Microsoft Word and Excel).
- Interpersonal Attributes: Excellent customer service skills, a calm demeanor when dealing with emergencies, and a patient, caring attitude towards young students.



