The posting
Key Responsibilities:
- Front Desk Operations: Handle incoming telephone inquiries professionally (aiming to answer within 3 rings), greet walk-in visitors, and manage the receipt of goods, school mail, and parcel dispatches.
- Message Management: Retrieve phone messages first thing in the morning and promptly route them to the respective school personnel.
- Student Care: Attend to and address the daily immediate needs of primary school pupils at the counter.
- Staff Support: Assist school staff with the loaning of educational resources and the administration of school surveys.
- Logistics Maintenance: Sort and maintain the school uniform cupboards to ensure they remain neat and tidy.
- Emergency Assistance: Participate and assist school staff in execution during urgent or critical scenarios, including building evacuations and emergencies.
- Ad-hoc Duties: Perform general administrative support tasks assigned by the Administration Manager, Operations Manager, or School Leaders.
Job Requirements
- Education: Minimum GCE O-Level educational certification or equivalent.
- Experience: At least 3 years of working experience in a receptionist or front-desk role within a local Singapore school environment is highly preferred.
- Language Proficiency: Fluent in both spoken and written English, plus proficiency in a second language (e.g., Mandarin, Malay, or Tamil) to communicate effectively with diverse stakeholders.
- Technical Skills: Proficient in using Microsoft Office applications (Word, Excel, and Outlook).
- Soft Skills: Excellent interpersonal skills, a cooperative team-player attitude, and the ability to work under pressure during emergency situations.
Working Hours & Commitment
- Weekly Schedule: Mondays to Fridays, 7:00 AM to 4:00 PM (includes a 30-minute lunch break).
- Note: Service is not required on Saturdays, Sundays, and gazetted public holidays.



