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Open nowPosted today

Senior Account Management Lead

MyCareersFuture94,660 open roles

Pay
SGD 17,500 – SGD 22,000 a Monthly
Where
West, Singapore
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Your applicationOpen nowSenior Account Management LeadMyCareersFuture · West, Singapore
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The clock on this job

Early applications get read.

8.0% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 3 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.5%3 days
  3. 8.0%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted today

MyCareersFuture median: 3 days open

The posting

Summary of the Role

As an Senior Manager, Account Management , Airlines you will be responsible for acquiring new airline customers, upselling and cross selling in existing customers, developing a long term strategy or business growth and managing and expanding existing partnerships. The territory of focus is the South East Asia countries. You will be seen as a trusted advisor and key contact by customers and partners in the territory and will serve as a voice of the customer within Amadeus. In this regards your responsibility will be ensuring service excellence, identifying growth opportunities, and contributing to collaborative, cross-functional success across business lines, business functions and within the travel domain

In This Role You will/ Your Main Responsibilities

  • Build and maintain strong, trust-based relationships with stakeholders across airline clients and internal teams in order to fully position the value of Amadeus to the travel industry
  • Identify and pursue new business opportunities through outreach, solution presentations, and contract negotiations.
  • Manage existing client accounts to ensure satisfaction, alignment with agreements, and high-quality service delivery.
  • Lead or support commercial and operational projects that deliver measurable value to clients.
  • Represent client perspectives internally, ensuring their needs and priorities are addressed.
  • Maintain accurate records in CRM systems and ensure timely, accurate billing and collections.
  • Review and approve proposals, RFP responses, and delivery plans in collaboration with internal teams.
  • The core objectives of this role are meeting target contract values, achieving revenue objectives through invoicing and collection, ensuring satisfied customers who can become internal/external promoters.

About the Ideal Candidate

  • 12+ years of Sales and Account Management experience and has deep functional, operational and technical knowledge in aviation or airlines.
  • Understands industry trends, business practices, geographical/cultural nuances and uses data to inform strategic decisions.
  • Demonstrates autonomy, initiative, and the ability to lead collaborative efforts.
  • Skilled in relationship-building, stakeholder management, communication, and client advocacy.
  • Proficient in CRM tools and experienced in managing complex sales and service cycles.
  • Motivated, goal-oriented, and committed to continuous learning and innovation.
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