The posting
Ready to step into a leadership role? Take ownership of our front desk — coach the team, manage the busy periods, and make sure each patient visit goes to plan. Fixed day hours and a supportive group behind you.
Work schedule: 5-day work week on a rotating shift, including at least one weekend day. Two rest days every week. Day shifts 8:30am to 6:15pm. No night shifts. Clinics closed on public holidays.
What you'll do
- Run the front desk day-to-day and resolve operational issues independently
- Coach and develop the team; uphold service standards
- Manage difficult situations and service recovery
- Audit appointments, recalls and records; suggest improvements
- Carry out the administrative work behind daily clinic operations
What we're looking for
- Solid front-desk experience plus team supervision or training experience
- Able to perform all core front-desk duties well: patient booking, payments, insurance claims and correspondence
- Calm and organised; comfortable owning settlement and daily operations
- A local diploma or equivalent (required)
- Rotating roster including one weekend day
Why join us
- $2,800-$3,400 by experience; CPF and full statutory benefits
- A 5-day work week with two rest days, no nights — day shifts 8:30am to 6:15pm, public holidays off
- Reward Leave, outpatient insurance, leadership and referral incentives
- A leadership seat in an established three-clinic group



