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Open nowPosted today

Senior Client Advisor

MyCareersFuture93,320 open roles

Pay
SGD 3,000 – SGD 4,100 a month
Where
Singapore
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Your applicationOpen nowSenior Client AdvisorMyCareersFuture · Singapore
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

9.1% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 7 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.9%3 days
  3. 9.1%7 days
  4. 15.5%14 days
  5. 34.0%30 days
This job: posted today

MyCareersFuture median: 7 days open

The posting

Sales Performance

  • Be accountable for one’s sales performance, engaging in upselling, cross selling and multiple selling for all product categories
  • Be a role model for the Client Advisors and support them in their sales
  • Deliver a compelling sales ceremony through effective story-telling, utilizing the correct product and brand knowledge to persuade customers.
  • Ensures consistency in achieving the KPIs assigned, including but not limited to sales target, core category sales target, NPS etc.

Client Management

  • Identify customer needs correctly, making meaningful and insightful recommendations, whilst going above and beyond in terms of customer service expectation, anticipating clients needs where possible.
  • Deploy the appropriate CRM tools, to develop and nurture existing relationships, properly strengthening client’s loyalty and interest for the brand.
  • Demonstrate advanced clienteling skills, leveraging all available tools to develop existing clients and recruit new clients to build long term relationships

Store Operations

  • Be able to correctly operate the Inventory management system, in all areas relating to stock transfer, payment, stock inquiry and customer database input
  • Work as a team to achieve store operation objectives, identify operational gaps and suggest improvements where appropriate and applicable.
  • Assist Management in daily store operations: floor management, stock operations and opening / closing duties
  • Support the Team / Store Management in developing the Client Advisors through mentoring and / or buddy system as well as the integration of new Client Advisors

Store Management

  • Maintain inventory accuracy by properly receive display and store merchandise according to company guidelines

Store Maintenance

  • Maintain a safe and clean store environment and implement daily housekeeping duties
  • Maintain proper visual merchandising according to company guidelines.

Job Requirement

  • Minimum 5 years of related experience in retail/luxury industry with 2 years of supervisory capacity
  • Result-driven, with demonstrated capacity to implement all needed initiatives and demonstrate commercial creativity to drive business in an unconventional manner if necessary
  • Proficient in MS office, CRM and retail tools
  • Building strong client relationships and delivering client-centric solutions
  • Good communications skills and ability to multitask.
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