The posting
Senior Executive / Executive – Customer Service
Join Our Team!
We're looking for a customer-focused and proactive Senior Executive / Executive – Customer Service to support our Sales & Marketing team. If you enjoy building relationships, solving problems, and delivering excellent customer service, we'd love to hear from you.
What You'll Do
- Manage customer enquiries, quotations, orders, and deliveries.
- Prepare and follow up on quotations to secure sales opportunities.
- Build strong relationships with customers and understand their business needs.
- Coordinate with suppliers and internal teams to ensure smooth order fulfilment.
- Handle customer feedback and resolve issues promptly.
- Identify opportunities to grow existing customer accounts through cross-selling and upselling.
- Maintain accurate customer records in our CRM system.
What We're Looking For
- Diploma in Engineering or a related discipline.
- 2+ years of customer service, sales support, or order processing experience preferred.
- Fresh graduates are welcome to apply.
- Strong communication, interpersonal, and problem-solving skills.
- Self-motivated, customer-oriented, and able to work independently.
- Familiarity with ERP/CRM systems is an advantage.
- Comfortable learning and adapting to emerging technologies such as AI.
- Engineering or technical product knowledge will be an added advantage.
Why Join Us?
- Career growth and development opportunities.
- Supportive and collaborative team culture.
- Continuous learning and upskilling.
- Be part of a growing company where your contributions make a difference.
Ready to grow your career with us? Apply today!



