The posting
Responsibilities:
- Monitor daily vessel movements, ETA/ETD, port calls, berth schedules and vessel schedules.
- Coordinate with vessels, terminals, agents and internal teams on daily operational matters.
- Monitor vessel schedule changes, port congestion, berth waiting time and operational delays.
- Follow up on vessel delays and support the implementation of recovery plans where required.
- Monitor vessel turnaround and port operational performance.
- Coordinate operational requirements for vessel port calls and ensure timely follow-up with relevant parties.
- Handle and follow up on operational issues, including terminal delays, cargo operations, vessel incidents and other exceptions.
- Prepare and maintain daily operational reports, vessel position updates and other operational records.
- Escalate critical operational issues and potential service disruptions to management in a timely manner.
- Assisting monitoring operational costs and follow up on relevant invoices, claims and supporting documents.
- Support operational projects and process improvement initiatives.
- Perform mother operational duties assigned by the supervisor or management.
Compliance and support:
- Ensure daily operations are carried out in accordance with company procedures, safety requirements and applicable maritime regulations.
- Maintain accurate operational records and documentation.
- Support the handling of vessel/terminal incidents, including collection of SOF, LOP, reports, invoices and other supporting documents.
- Assisting operational investigations and follow-up actions where required.
- Ensure timely communication and escalation of operational and safety-related issues.
- Provide administrative and operational support to the Operations team.
Other Duties:
- Prepare regular operational reports and management updates.
- Attend meetings and discussions with terminals, agents, vessels and internal departments when required.
- Support service launches, port rotation changes and other operational projects.
- Provide backup support to team members during peak operational periods.
- Maintain effective working relationships with internal and external stakeholders.
- Perform other duties as assigned by the supervisor or management.
Requirements:
- Diploma or Bachelor's Degree in Maritime Studies, Shipping, Logistics, Supply Chain Management, Business Administration or a related discipline.
- 2-3 years of relevant experience in container shipping, liner operations, vessel operations or port operations.
- Good understanding of container liner shipping and vessel/port operations.
- Good communication and coordination skills.
- Good analytical and problem-solving skills.
- Able to work independently and manage multiple operational matters simultaneously.
- Detail-oriented, proactive and responsible.
- Good command of written and spoken English.
- Proficient in Microsoft Office, particularly Excel and PowerPoint.
- Experience with shipping, terminal or vessel operating systems is an advantage.
- Willing to work beyond normal office hours when required to support vessel and port operations.
- Candidates with relevant experience in liner shipping or container vessel operations will be preferred.



