The posting
Responsibilities
- Provide clinical guidance for complex emergency medical calls and telephone triage.
- Support clinicians and call handlers in making timely clinical decisions.
- Review emergency call recordings, conduct clinical audits and recommend improvements.
- Conduct medical training and support updates to medical protocols and pre-arrival instructions.
- Support service quality monitoring and reporting; selected candidates may be appointed Team Lead.
Requirements
- Degree in Nursing.
- Minimum nursing grade of Senior Staff Nurse 2, Senior Staff Nurse 1 preferred.
- At least 5 years’ experience in an emergency medicine setting.
- Existing registration with the Singapore Nursing Board.
- Strong clinical judgement, communication and computer skills



