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Open nowPosted 3 days ago

Service Crew

MyCareersFuture91,877 open roles

Pay
SGD 2,700 – SGD 3,800 a month
Where
Singapore
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Your applicationOpen nowService CrewMyCareersFuture · Singapore
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The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 4 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.6%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.0%30 days
This job: posted 3 days ago

MyCareersFuture median: 4 days open

The posting

Job Description & Requirements

Fortuna Italian Restaurant located at 7, Craig Road, Singapore 089667

🧭 Key Responsibilities:

1. Guest Interaction & Service Delivery

· Greet and engage guests in a professional, warm, and welcoming manner

· Take accurate orders and ensure timely delivery of food and beverages.

· Check on guest satisfaction throughout the meal and resolve any concerns promptly.

· Provide personalized recommendations based on guest preferences and dietary needs.

2. Menu & Product Knowledge

· Study and understand all menu items, ingredients, cooking methods, and allergens.

· Confidently explain dishes and offer thoughtful suggestions, including beverage pairings.

· Stay updated on daily specials, promotions, and seasonal changes.

3. Hospitality Standards

· Uphold Fortuna’s reputation for delivering the best hospitality in Singapore.

· Anticipate guest needs, personalize the experience, and build genuine rapport.

· Treat every guest as a VIP — especially returning customers and high spenders.

4. Operational Responsibilities

· Maintain clean and organized workstations and service areas.

· Reset and prepare tables quickly and efficiently between guest seating.

· Follow opening, shift, and closing duties as per service standards.

5. Team Communication & Collaboration

· Work closely with hosts, runners, bar, and kitchen teams to ensure seamless service.

· Attend pre-shift briefings and contribute to a positive team atmosphere.

· Support team members during busy periods with a team-first attitude.

💸 Incentive Program – Guest Recognition Bonuses

· At Fortuna, we reward team members who go above and beyond. If a guest leaves a 5-star Google review and mentions your name with praise for exceptional service, you’ll receive:

$1.50 per eligible review (No monthly cap)

📘Training & KnowledgeRequirements

· Complete onboarding and pass menu training assessments.

· Attend tastings and service workshops regularly.

· Continuously refresh knowledge of food, wine, and guest service techniques.

✅Job Requirements

Prior experience as a server in a fast-paced or premium dining environment preferred.

Strong communication and guest service skills.

Positive, professional appearance and attitude. Must be available to work evenings, weekends, and holidays. 5 days’ work week

* Only shortlisted candidates will be contacted.

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