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Open nowPosted today

Service Delivery Lead (Managed Services)

MyCareersFuture95,505 open roles

Pay
SGD 7,500 – SGD 10,000 a month
Where
Central, Singapore
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Your applicationOpen nowService Delivery Lead (Managed Services)MyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

10.1% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 8 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.0%3 days
  3. 10.1%7 days
  4. 15.8%14 days
  5. 34.0%30 days
This job: posted today

MyCareersFuture median: 8 days open

The posting

Service Delivery Lead (Managed Services)

About the role

We are hiring a Service Delivery Lead (Managed Services) for a managed IT infrastructure and security services engagement supporting a public sector organisation in Singapore. This is an on-site role supporting a 24x7 operational environment.

Key responsibilities

  • Oversee non-security infrastructure team
  • Manage day-to-day operations (incidents, changes, SRs)
  • Monitor SLA/KPI performance
  • Effort estimation
  • Leverage AI/automation tools for service delivery

What you will bring

  • 8+ years IT Service Management; 5+ years team lead in managed services
  • ITSM operations
  • SLA management
  • Team leadership
  • AI-assisted incident management
  • Automation tools
  • Azure technology

Qualifications & certifications

  • Degree in CS/IT or related
  • ITIL preferred

Work arrangement

  • Location: Singapore, on-site at client premises
  • Employment type: Contract / Permanent / Full Time
  • Working days: Monday to Friday
  • The successful candidate must be able to obtain the required government security clearance before starting
  • Candidates with existing CAT security clearance will be preferred

Interested candidates can send their CV directly to [email protected]

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

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  4. Every reply, sorted

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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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What if my background isn't good enough?

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