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Open nowPosted yesterday

Service Desk Operator (Job ID: 2026A028)

MyCareersFuture91,045 open roles

Pay
SGD 3,500 – SGD 4,500 a month
Where
Central, Singapore
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Your applicationOpen nowService Desk Operator (Job ID: 2026A028)MyCareersFuture · Central, Singapore

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 1 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted yesterday

MyCareersFuture median: 1 days open

The posting

Job ID: 2026A028

Company Overview

CONNEX is a boutique IT recruitment and resource management firm serving ICT, Banking & Finance, and High-Tech Manufacturing sectors. We specialize in placing hard-to-find IT talent and support candidates in achieving their career goals.

Job Summary

The Service Desk Operator will provide first-level technical support on a rotating 12-hour shift schedule, troubleshooting network and system issues to ensure continuous IT service availability.

Responsibilities

  • Provide first-level technical support by analyzing and resolving user access and connectivity issues to maintain network uptime
  • Log, classify, and escalate incidents after initial fault isolation to appropriate teams for timely resolution
  • Troubleshoot and resolve basic technical problems independently to minimize service disruption
  • Operate and maintain Cisco Switches and Routers with hands-on expertise to support network infrastructure
  • Apply knowledge of LAN/WAN technologies including VPN, Broadband, ISDN, ATM, and Frame-Relay to support network operations
  • Utilize understanding of Wintel and Email Systems to assist in resolving related technical issues
  • Adhere to a two rotating-shift schedule of 12 hours each, including standby availability for emergency coverage

Preferred competencies and qualifications

  • ITE Certificate or Diploma in IT
  • 1 to 3 years of internetworking experience
  • CCNA certification (preferred)

Other Information

  • Work schedule: Two rotating 12-hour shifts with a 2 days on/3 days off and 3 days on/2 days off pattern
  • Standby duty required for emergency activation
  • We regret that only shortlisted applicants will be notified
  • EALicense: 18C9079
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