Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted yesterday

Service Operations Executive

MyCareersFuture91,045 open roles

Pay
SGD 2,900 – SGD 4,500 a month
Where
Central, Singapore
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowService Operations ExecutiveMyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 1 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted yesterday

MyCareersFuture median: 1 days open

The posting

What the role is

At #TeamCPF,you're not just joining a team; you are embracing a culture of excellence,collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life's uncertainties.

As the championof the nation's retirement needs, we pride ourselves in providing disability-friendly services to our members. This commitment extends to our workplace, where we see ourselves as a team of committed professionals from different backgrounds, reflecting the diversity in our membership and contributing different perspectives and transformative ideas to deliver outstanding services.

We thrive onsharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributesto our collective success.

Collaborationis our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other's strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace newchallenges head-on. Your agility, readiness to challenge conventions, embraceof data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core ofeverything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and acommitment to those we serve.

Join us at#TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on

You will facilitate daily business operations, processing applications and delivering excellent service to members in accordance with established scheme policies andregulations.

In this role, you will:

  • Process applications,exemptions, adjustments, terminations, and reinstatements within established service level agreements.
  • Handle member enquiries through multiple channels including telephone support, providing accurate information and guidance on scheme procedures.
  • Liaise with external partners including financial institutions, agencies, and other relevant stakeholders to facilitate application processing.
  • Perform administrative duties including housekeeping of listings, statistics collation, and ensuring proper document archival.
  • Monitor processes and procedures to ensure they perform according to requirements.
  • Flag inconsistent or abnormal results to supervisors and provide support when required.
  • Support ad-hoc projects aimed at improving existing procedures and processes, including participating in user acceptance testing for new workflows and systems

What we arelooking for

We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.

  • Customer-focused in handling member enquiries.
  • Communicates effectively across different audiences and channels.
  • Works independently and manages priorities effectively.
  • Adaptable and resourceful in handling different tasks and challenges.
  • Detail-oriented with the ability to process applications accurately within tight deadlines.
  • Collaborative approach to working with internal teams and external partners.
  • Willing to learn and handle system workflows.
  • Proficient in Microsoft Office tools; codingability in Python and Robotic Process Automation (RPA) would be advantageous

The seniority of appointment and actual corporate job title will commensurate with individual work experiences.

Position is on a 1-year full-time contract.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against MyCareersFuture's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MyCareersFuture's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.