The posting
Our client is a well-established regional solutions provider serving the scientific, healthcare, laboratory, and medical sectors. They are seeking a highly organized and customer-focused Service Support Executive to support the daily operations of their Service Team.
This role plays a critical part in ensuring smooth coordination of maintenance schedules, service requests, equipment installations, and customer support activities.
📍 Henderson Road, Singapore 🕒 Monday to Friday | 8:30 AM – 5:30 PM
What You'll Be Doing
- Prepare service quotations, contracts, and related documentation
- Coordinate preventive maintenance schedules and service appointments
- Manage breakdown calls and service requests efficiently
- Follow up on outstanding service jobs to ensure timely completion
- Maintain and update service records, databases, and reports
- Liaise with customers, service engineers, vendors, and overseas principals
- Support spare parts ordering, inventory monitoring, and warranty administration
- Generate reports and documentation using Microsoft Office applications
- Assist in service operations through SAP, SAGE, or other ERP systems
- Collaborate with internal departments to support operational objectives and customer satisfaction
What We're Looking For
- Diploma in Business, Science, Engineering, Supply Chain, or a related discipline
- Minimum 3 years of experience in service coordination, customer support, administration, or operational support
- Experience in scientific, laboratory, medical equipment, healthcare, or technical service environments will be advantageous
- Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint
- Experience using SAP, SAGE, or other ERP systems is preferred
- Strong communication and interpersonal skills
- Able to work independently while being an effective team player
📩 Interested? Apply now or reach out for a confidential discussion.
Ng Siew Thien JAC Recruitment Pte. Ltd. EA Licence No. 90C3026 | EA Reg. No. R22107842



