The posting
Key Skills:
- ServiceNow ITSM, CMDB, Service Catalog, Incident, Change & Problem Management
- Workflow Designer / Flow Designer
- Business Rules, Client Scripts, UI Policies, Script Includes
- JavaScript, REST/SOAP APIs, IntegrationHub
- Service Portal customization
- ACLs, Notifications, Reports & Dashboards
- ITIL Framework
- Agile/Scrum methodology
Responsibilities:
- Develop and maintain ServiceNow applications and modules.
- Configure workflows, forms, catalogs, and automation solutions.
- Implement integrations with third-party systems using APIs.
- Troubleshoot platform issues and optimize performance.
- Gather business requirements and translate them into technical solutions.
- Support upgrades, patching, and platform enhancements.
- Provide L2/L3 support for ServiceNow-related incidents.
Preferred Certifications:
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)



