The posting
Job Objectives
To ensure correct and timely dispatch of goods in accordance with Satair’s goals and strategies
Job Responsibilities
- Booking of shipments of customers’ orders
- Issuance of invoices and relevant shipping documents
- Arrangement for shipments being executed according to Satair’s policies and/or the customers’ shipping instructions
- Submission of shipping details to Satair’s customers
- Updating/maintenance of Satair’s shipping database re customers’ shipping instructions
- Inform relevant customer interfacing functions/colleagues about potential deviations to agreed transport/shipping agreements
- Maintain accurate records of all relevant documents
- Perform shipment booking according to order priority
- Control of and booking of freight invoices
- Ensure releasing of shipments to forwarders correctly
- Strong ability to manage multiple ERP systems and processes across different business units
- To pass DG course and carry out DG declaration for outbound shipments
Secondary Responsibilities
- Maintain contact with Satair’s and customers’ freight forwarders
- Assist in investigating of short/overshipment & any other cases
- Update & follow-up on Error Log cases
- Update & maintain records of all inbound shipments, proforma invoice & dropshipment AWB details
- Assist in any area that may be temporarily short-handed
- Maintain filing and archiving of documents.
- Work in a backup capacity by arrangement with the Manager – Shipping
- Maintain tidy conditions in own working area and any other areas for which the individual is responsible (6S)
- Participate in active communication with fellow stakeholders
Job Requirements
- Minimum Higher Nitec or Diploma qualification
- Preferably able to work in different shift patterns
- Proficient in both written and verbal communication
- Proficient in Google software application
- Experienced working with ERP system, preferably SAP
- Good knowledge about freight forwarding industry, transport/shipping and incoterms
- Preferably have knowledge on dangerous goods
- Ability to work in a diverse team with good teamwork and eye for details
- Basic literacy, numeracy and IT skills
- Good knowledge about PC Doc and various freight forwarder systems
- Ability to multi-task and work efficiently in demanding situations
- Service minded and flexible



