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Open nowPosted today

Software Helpdesk Support (L1)

MyCareersFuture90,627 open roles

Pay
SGD 4,000 – SGD 5,500 a month
Where
Central, Singapore
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Your applicationOpen nowSoftware Helpdesk Support (L1)MyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.5% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 7 days.

Share of postings closed within
  1. 1.8%1 day
  2. 4.0%3 days
  3. 8.5%7 days
  4. 15.4%14 days
  5. 34.1%30 days
This job: posted today

MyCareersFuture median: 7 days open

The posting

Join Our Team as a Service-Oriented Customer Support Consultant!

Are you passionate about delivering exceptional customer experiences? Do you thrive on helping others get the most out of innovative software solutions? We’re on the lookout for service-oriented consultants who are excited to make a real impact, ensuring our customers maximize the potential of our eye-share products. If you enjoy problem-solving, tackling challenges head-on, and working in a fast-paced, dynamic environment, we want you on our team!

About the Role:

As a Customer Support Consultant, you will be the first point of contact for our valued customers, providing expert support and guidance to help them navigate and fully leverage our eye-share software. You’ll work closely with clients to ensure their inquiries and requests are attended in a timely manner, enhancing their overall experience and improving operational efficiency.

What We’re Looking For:

We are seeking service-oriented individuals who are eager to learn, with a sharp ability to understand and respond to customer needs. Every day will bring new challenges, so we need someone who thrives in a fast-paced environment and is ready to take them on with enthusiasm.

You Shall Have:

  • Good Understanding of Invoice Processes: You have knowledgeable in invoice management processes and efficiencies.
  • Basic Accounting Knowledge: You are comfortable with core accounting principles and have a good grasp of financial operations.
  • Problem-Solving Skills: You excel at identifying issues and finding creative solutions to improve processes and enhance efficiency for our clients.

Qualifications & Experience:

  • Diploma or equivalent in related fields, such as Accounting, IT, or similar disciplines.
  • A minimum of 1 years experience in an accounting role, or providing support in accounting/customer service.
  • Familiarity with ERP systems is a strong plus.
  • A genuine interest in customer service and problem-solving.
  • Strong communication skills, with fluency in English (both written and spoken).

Personal Traits:

  • Service-oriented with a flexible, well-organized mindset.
  • Solution-focused, with the ability to understand and resolve client challenges.
  • Proactive and adaptable with a positive, can-do attitude.
  • Collaborative, with strong interpersonal skills and the ability to work effectively within teams.

We Offer:

  • Competitive salary & benefits.
  • A professional environment with skilled developers, economists, and consultants.
  • Constant learning opportunities.
  • Flexible work arrangements, including the option to work remotely when needed.
  • A central office location in the CBD, offering a vibrant and dynamic work atmosphere.

If you’re passionate about helping customers succeed and want to be part of an innovative, growing company, we’d love to hear from you. Apply now to join Eye-share and make a real difference!

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    The review screen in CV Rocket: how each CV was read, round by round.

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