The posting
Roles and Responsibilities:
The Solution Specialist is responsible for driving product strategy, planning, and go-to-market execution while providing strong technical and application support across the product lifecycle.
This role bridges market needs, headquarters planning, sales, and customer-facing activities to ensure successful product adoption, competitive positioning, and customer satisfaction in the Asian region.
Product Management & Strategy
• Market analysis, competitive benchmarking, and technology trend assessment
• Defining product positioning, pricing strategy, and portfolio roadmaps
• Translate market and customer needs into clear product requirements
• Forecast and plan to support demand planning and sales strategy
Technical & Application
• Technical understanding of optical microscopy systems (e.g. Confocal, TIRF, Super-Resolution)
• Design system configurations based on customer applications and requirements
• Understand of workflows, applications, and performance trade-offs
• Validate products, configurations, and technical specifications
Sales & Customer Engagement
• Support pre-sales activities, including demos, workshops, and conferences
• Conduct requirement interviews and technical discussions with customers
• Support sales teams with technical advice and solution positioning
• Focus on value creation and customer satisfaction
Training & Enablement
• Deliver product and application training to internal teams and distributors
• Develop training materials, e-learning content, videos, and technical documents
• Design structured training programs for new product launches
Cross-Functional Collaboration
• Work closely with HQ, factories, PM, Planning, Sales, and Service teams
• Collect and consolidate feedback from KOLs and customers
• Aligning global product strategy with regional market needs
• Collaborate across regional and global stakeholders
Requirements:
Education
• Bachelor’s degree in life sciences, biomedical engineering, optics, physics or related
Experience
• At least 5 years of relevant experience in related technical/scientific field
Project & Execution Skills
• Ability to manage multiple initiatives across product lifecycle stages
• Strong organizational and prioritization skills
• Proactive, self-driven, and able to work independently in a regional role
• Confident presentation and facilitation skills
We regret that only shortlisted candidates will be contacted.
Harold Express (MOM License: 26C3534)
Chai Timolty
EA Reg: R1331005



