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Open nowPosted yesterday

Supervisor (Movers), Integrated Facilities & Vehicle Management Dept

MyCareersFuture99,426 open roles

Pay
SGD 3,500 – SGD 4,100 a month
Where
Central, Singapore
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Your applicationOpen nowSupervisor (Movers), Integrated Facilities & Vehicle Management DeptMyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

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The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 4 days.

Share of postings closed within
  1. 1.9%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.2%30 days
This job: posted yesterday

MyCareersFuture median: 4 days open

The posting

1. Job Functions

Operations Management

  • Supervise and coordinate daily movers operations, including job assignments, scheduling and manpower deployment.
  • Plan and optimise manpower, vehicle deployment and job schedules to maximise efficiency and productivity.
  • Ensure all jobs are completed on time and in line with service standards.
  • Liaise with customers on job requirements, schedules and service delivery.
  • Handle calls, site visits and operational logistics.
  • Take ownership of daily operational matters and resolve issues proactively, without needing constant supervision orrepeated instructions.
  • Follow up on customer enquiries, quotations and outstanding matters through to completion.

Business Development & Revenue Generation

  • Actively identify and pursue opportunities to secure new business and grow revenue for PERTAPIS Movers, including corporate, institutional, community and individual customers.
  • Follow up promptly on enquiries and quotations, with the aim of converting them into confirmed jobs.
  • Build and maintain strong relationships with existing and prospective customers to encourage repeat business and referrals.
  • Promote movers services and support marketing initiatives to increase service visibility.
  • Recommend new services, packages, marketing initiatives or operational improvements to strengthen the competitiveness of PERTAPIS Movers.
  • Monitor business performance and update Management regularly on enquiries, confirmed jobs, revenue opportunities and areas for improvement.
  • Work towards the operational and revenue targets set by the Manager and Higher Management.

Team Supervision & Development

  • Oversee the attendance, punctuality and discipline of staff and residents assigned to movers duties.
  • Provide guidance, supervision and support to assigned staff and residents.
  • Brief staff and residents on their duties, customer requirements and expected standards before each assignment.
  • Monitor work performance and promptly address concerns relating to conduct, performance, safety or service standards.
  • Foster a positive work environment built on teamwork, responsibility and accountability, and encourage good work ethics and initiative.
  • Uphold the professional image and service standards of PERTAPIS Movers.
  • Lead by example, demonstrating professionalism, honesty, integrity and accountability at all times.

Documentation & Inventory Control

  • Maintain accurate and complete records of customer orders, quotations, invoices, receipts and job completion reports and ensure they are properly filed.
  • Review quotations, invoices, inventory records, customer information and operational reports with a high level of attention to detail.
  • Prepare and update reports on operations, attendance and inventory.
  • Maintain accurate records of consumables, including bin cards (inventory control records).
  • Ensure tools, equipment and materials are properly issued, returned, tracked and accounted for.
  • Conduct periodic checks on tools, equipment and consumables, and promptly report any discrepancies, loss or damage.

Financial Accountability & Integrity

  • Ensure all monies, receipts, customer payments and financial transactions relating to movers operations are properly documented and accounted for.
  • Ensure no unauthorised collection, discount, private arrangement or transaction is made with customers.
  • Immediately report any discrepancies, loss, irregularities or suspected misconduct to the Manager or Higher Management.
  • Safeguard customers' property, PERTAPIS assets, monies, equipment and information at all times.
  • Uphold the highest standards of honesty, integrity and transparency in dealings with customers, staff, residents, vendors and other stakeholders.
  • Declare any potential conflict of interest and refrain from obtaining personal benefit from any transaction or business opportunity related to PERTAPIS Movers.

Safety & Compliance

  • Ensure adherence to workplace safety standards and safe work practices at all times, and promote a strong safety culture among all personnel.
  • Conduct safety briefings, where necessary, before moving activities begin.
  • Ensure customers' belongings, tools, equipment and moving materials are handled properly and safely.
  • Intervene immediately when unsafe work practices or conditions are observed.
  • Promptly report accidents, incidents, near misses, damages or unsafe conditions in accordance with organisational procedures.
  • Ensure compliance with organisational policies and procedures.
  • Maintain the confidentiality of client information, including personal particulars and contact details, in accordance with organisational policies and data protection requirements.

Initiative, Ownership & Continuous Improvement

  • Anticipate operational requirements and act on them without waiting for repeated instructions.
  • Identify potential problems and service gaps early, and propose practical solutions to Management.
  • Identify opportunities for operational improvement, cost savings, service enhancement and additional revenue.
  • Regularly review work processes and recommend improvements to enhance efficiency, customer satisfaction and overall business performance.
  • Take ownership of assigned responsibilities and see them through to satisfactory completion.
  • Demonstrate resourcefulness and sound judgement when handling operational challenges.

2. Candidate Requirements

  • Diploma/Degree in Logistics,Operations, Business Management or relevant fields.
  • 3 to 5 years of experience in movers, logistics, transport or facilities operations, with at least 1 to 2 years in a supervisory role.
  • Experience in sales, customer service or quotation handling is an advantage.
  • Experience supervising residents, trainees or persons in a rehabilitation or social service setting is an advantage.
  • Strong scheduling, manpower and vehicle deployment skills.
  • Good customer communication and follow-up skills, with a commercial mindset for converting enquiries into jobs.
  • Accurate record-keeping, including quotations, invoices, receipts and inventory bin cards.
  • Basic proficiency in Microsoft Office(Word, Excel); familiarity with job scheduling or invoicing software is preferred.
  • Ability to lead, brief and discipline a team fairly and consistently.
  • Proactive and self-driven, able to work with minimal supervision.
  • Proficiency in English and ability to communicate in Malay or other languages is an advantage.
  • Valid Class 3 driving licence.
  • Workplace Safety and Health (WSH)training, or willingness to obtain it.
  • Familiarity with PDPA requirements for handling client information.
  • Honesty, integrity and accountability, given the handling of cash and customer property.
  • Physically fit and able to be on-site for site visits and job supervision.
  • Willing to work flexible hours, including weekends and public holidays, depending on job schedules.
  • Willing to travel between job sites and attend organisational events.

3. Working Hours

5 days work week Monday to Friday - 9am to 6pm

4. Work Location

1 Joo Chiat Complex

**Disclamer: Only shortlisted candidates will be contacted.

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