The posting
We are looking for a Technical Manager to oversee the technical operations of our
automated food vending networks and smart cold-chain systems. This role leverages your
background in IT, IoT, and systems automation, with structured On-the-Job Training (OJT)
provided under the SWDA CCP to help you transition into Singapore's food supply chain
sector.
1. Automated Retail & Smart Cold-Chain Management
• Oversee the day-to-day technical operations and performance of the company's automated
food vending machine network, including hardware, IoT telemetry, connectivity and
payment systems.
• Monitor and analyse vending machine, IoT and cold-chain system data to identify equipment
abnormalities, temperature deviations, recurring technical issues and potential operational
disruptions.
• Coordinate troubleshooting, preventive maintenance and corrective actions to minimise
machine downtime and maintain cold-chain integrity.
• Analyse technical incident and system performance trends to identify recurring issues and
recommend preventive improvements to enhance machine uptime and operational
reliability.
• Monitor cold-chain performance and maintain appropriate records and traceability of
technical and cold-chain incidents and corrective actions.
2. Supply Chain, Inventory & Replenishment Management
• Analyse vending machine sales, inventory and product movement data to identify demand
patterns, stock-out risks and replenishment requirements across different locations.
• Integrate vending machine sales and inventory data to support stock allocation, inventory
planning and replenishment decisions.
• Plan and optimise replenishment requirements, restocking schedules and routes based on
sales performance, product movement and location-level demand.
• Monitor product performance, stock availability and replenishment trends to identify fastand slow-moving products and recommend adjustments to improve inventory utilisation
and minimise stock-outs and wastage.
• Coordinate with operations and logistics teams to implement data-driven improvements to
stock allocation, replenishment and overall supply-chain efficiency.
3. Systems & Work Process Improvement
• Review automated retail, inventory, replenishment, cold-chain and technical workflows to
identify process gaps, inefficiencies and operational bottlenecks.
• Identify opportunities for system integration, automation and digitalisation to streamline
technical and operational processes.
• Develop and implement improvements to systems and workflows to enhance operational
efficiency, reliability, traceability and coordination across technical, logistics and operations
functions.
• Monitor the effectiveness of implemented improvements using relevant operational
performance indicators and recommend further enhancements where required.
4. Food Safety & Regulatory Compliance
• Ensure automated vending and cold-chain operations adhere to applicable local food
hygiene regulations, HACCP standards, product recall procedures and internal food safety
requirements.
• Review food safety, cold-chain and automated vending procedures to identify potential
compliance, traceability and operational gaps.
• Develop, review and enhance SOPs, escalation procedures and operational controls to
support consistent food safety and compliance practices.
• Maintain appropriate operational records and documentation to strengthen traceability and
support food safety incident management and product recall procedures.
• Coordinate with relevant internal stakeholders to address identified compliance gaps and
implement appropriate corrective and preventive measures.
Job Requirements
• Education & Tech Background: Diploma or Degree in Engineering, IT, Computer
Science, or related fields.
• Core Skills: Strong foundation in IT, IoT, hardware integration, or industrial
automation.
• Domain Learning (Under CCP): Willingness to acquire domain knowledge in SFA food
safety laws, cold-chain logistics, and automated retail operations.
• Work Eligibility: Singapore Citizen or Permanent Resident eligible for mid-career
transition under the CCP framework.



