The posting
Job Overview
We are looking for friendly and proactive individuals to provide frontline assistance to patients at a healthcare facility. This role is suitable for individuals who enjoy interacting with people and are comfortable guiding patients in using digital healthcare services.
Job Responsibilities
- Promote the HealthHub app and assist patients with downloading and accessing the application.
- Guide patients in using self-registration kiosks and self-payment kiosks.
- Educate patients on available mobile payment options.
- Provide general assistance and support to patients as required.
- Approach patients proactively to offer guidance and answer basic queries.
- Help ensure patients have a smooth and convenient experience when accessing digital services.
Requirements
- Good communication and interpersonal skills.
- Comfortable assisting patients with basic digital applications and self-service kiosks.
- Prior customer service experience is an advantage.
- Able to commit to the required contract period.
Interested applicants, please email your detailed CV to: [email protected]
All information will be treated with confidentiality and we regret that only selected candidates will be notified.
Consultant: Ashley Loo Designation: Senior Recruiter CEI Reg No: R2095115 Recruit Express Pte Ltd Company Reg. No. 199601303W | EA License Number: 99C4599



