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Open nowPosted 2 days ago

Applikationssupporter Finanz- & Steuerlösungen (m/w) 100%

myitjob GmbH

Where
Luzern, LU, Switzerland
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Your applicationOpen nowApplikationssupporter Finanz- & Steuerlösungen (m/w) 100%myitjob GmbH · Luzern, LU, Switzerland
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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on myitjob GmbH's own form.

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The clock on this job

Early applications get read.

13.6% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 13.6%7 days
  4. 21.9%14 days
  5. 36.9%30 days
  6. 59.0%60 days
This job: posted 2 days ago

The posting

Job Informationen ######

Arbeitsort: Kriens Pensum: 100% Aufgaben: - Betreuung und Beratung von Kunden aus der öffentlichen Verwaltung bei der Anwendung einer führenden Steuersoftwarelösung - Fachlicher Schwerpunkt im Bereich Steuerbezug und Inkasso (Debitorenmanagement, Zahlungsverkehr, Mahn- und Betreibungswesen) - Betreuung der Kundenhotline im First-Level-Support im Turnus - Second-Level-Support: Analyse und Behebung komplexer Störungen, Reproduktion von Fehlern auf Testsystemen, Datenbereinigungen und Konfigurationsanpassungen - Third-Level-Support: vertiefte Analysen mittels SQL-Abfragen in enger Zusammenarbeit mit Entwicklung und Wirtschaftsinformatik - Optimierung und Automatisierung der Supportprozesse sowie Mitwirkung bei Softwaretests, Auslieferungen und Projekten Profil: - Abgeschlossene Ausbildung in Informatik oder im kaufmännischen Bereich, idealerweise mit Bezug zum Steuerwesen - Weiterbildungen in ITIL, SSK oder Rechnungswesen von Vorteil - Mehrjährige Erfahrung im Applikationssupport, vorzugsweise bei einem Softwaredienstleister (Geschäftsanwendungen, Finanzsoftware, ERP) - Gute Kenntnisse in SQL und Datenbanken - Analytisches Denken, Zahlenflair und Freude am Kundenkontakt - Sehr gute Deutschkenntnisse, Französisch von Vorteil Geboten werden: - 40-Stunden-Woche und Home-Office-Möglichkeit - Finanzierung von Aus- und Weiterbildungen, überdurchschnittliche Versicherungsleistungen und Treueprämien - Übernahme von Halbtax-Abo und Autobahnvignette, Gratisparkplätze - Bis zu 10 zusätzliche Ferientage - Eigene Personalrestaurants sowie täglich gratis Gipfeli und Früchte

Benötigte Skills ######

  • Deutsch
  • Französisch
  • ERP
  • ITIL
  • Support
  • Testing
  • SQL
  • Wirtschaftsinformatik

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