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Open nowPosted 4 days ago

ICT Service Desk Spezialist (m/w) 80-100%, befristet 6 Monate

myitjob GmbH

Where
Aargau, Switzerland
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Your applicationOpen nowICT Service Desk Spezialist (m/w) 80-100%, befristet 6 Monatemyitjob GmbH · Aargau, Switzerland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on myitjob GmbH's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 4 days ago

The posting

Job Informationen ######

Arbeitsort: Zürich Pensum: 80-100%, ab sofort oder nach Vereinbarung, befristet auf 6 Monate Aufgaben: Bei einem der führenden Medienunternehmen der Deutschschweiz bist du erste Anlaufstelle für Störungsmeldungen, Fragen und Änderungswünsche der Systembenutzenden. - Strukturierte Erfassung von Meldungen im Ticketing-System - Selbstständige Analyse und Bearbeitung von Anfragen und Störungen, Beantwortung von Anwendungsfragen und Lösung eines grossen Teils der Fälle, auch mittels Fernanalyse - Dokumentation komplexerer Anliegen und Weiterleitung an die zuständigen Fachstellen - Überwachung von Anfragen, Problemen und Vorfällen bis zur Lösung sowie Pflege von Störungsstatistiken - Proaktive Information der Systembenutzenden über Störungen und Meldungen Profil: - Mehrjährige praktische Erfahrung im ICT Service Desk - Sehr gute IT-Anwender- und Systemkenntnisse, routiniert im Microsoft-365-Umfeld - Erfahrung im IT-Asset- und Software-Lizenzmanagement - Routinierter Umgang mit Ticketing-Systemen - ITIL-Prozesskenntnisse, ITIL-Zertifizierung von Vorteil - Erkennt Zusammenhänge, setzt Prioritäten und wirkt als Schnittstelle im IT-Betrieb - Gute Deutschkenntnisse in Wort und Schrift Geboten werden eine vielseitige Aufgabe in einem familiengeführten Medienunternehmen mit rund 70 Marken, Gestaltungsspielraum sowie attraktive Mitarbeitenden-Benefits.

Benötigte Skills ######

  • Deutsch
  • ITIL
  • Ticketing
  • ITIL Foundation
  • Befristete Anstellung

Posting text belongs to the employer. Removal requests: contact us.

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  1. A CV for this posting

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on myitjob GmbH's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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