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Open nowPosted today

Technical Operations Manager

MYLIFESTYLE INTERIOR PTE. LTD.

Pay
SGD 3,600 – SGD 4,800 a month
Where
East, Singapore
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Your applicationOpen nowTechnical Operations ManagerMYLIFESTYLE INTERIOR PTE. LTD. · East, Singapore
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The clock on this job

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Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.4%7 days
  4. 20.0%14 days
  5. 35.5%30 days
  6. 58.6%60 days
This job: posted today

The posting

Responsibilities

  • Oversee daily technician operations, including installation scheduling, job allocation, and service coordination.
  • Conduct and oversee on-site assessments to determine suitable installation locations based on plumbing, electrical, and space requirements.
  • Manage and support technicians to ensure installations are completed safely, efficiently, and in accordance with manufacturer specifications and industry standards.
  • Ensure home appliances and filtration systems are installed and connected correctly to existing plumbing lines, faucets, and electrical outlets where required.
  • Monitor installation quality and ensure all systems are tested and functioning properly before handover to customers.
  • Ensure technicians provide clear demonstrations and guidance to customers on the proper use and maintenance of installed systems.
  • Oversee troubleshooting and resolution of technical issues, ensuring timely and effective service.
  • Maintain accurate operational records, including installation reports, parts usage, labor hours, job completion status, and customer information.
  • Coordinate with sales and customer service teams to optimize installation schedules, manage customer expectations, and maintain high customer satisfaction.
  • Monitor team performance, work quality, productivity, and compliance with company procedures and safety standards.
  • Identify opportunities to improve operational efficiency, service quality, and technician performance.
  • Ensure adequate tools, equipment, and installation materials are available for daily operations.

Requirements

  • Strong leadership, organizational, problem-solving, and communication skills.
  • Excellent customer service skills and the ability to handle customer concerns professionally.
  • Experience in technician supervision, installation operations, field service, or a related technical role.
  • Ability to manage multiple jobs, prioritize tasks, and coordinate resources effectively.
  • Ability to work independently with minimal supervision and collaborate effectively with other departments.
  • Valid driver's license and a clean driving record, where driving is required for the role.
  • Willingness to work flexible hours, including evenings and weekends, when required to meet operational and customer needs.

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